VN
Vuyiswa Nýathikazi
1 reviews | Active since May 2026
22 May 2026, 23:15
What a ****
Firstly I'm only giving Wanejo 1 star because that's the lowest they allow,otherwise it would be no stars at all.
I registered on this site,uploaded all documents and played. My balance of R204 just disappeared, the welcome bonus is a sham/****, it's been over 72 hours amd I'm still not verified.
I think this site is a waste of time for people who actually wanna place bets. I actually believe that this is a **** and not an actual gambling site because wow it sucks.
Ps. Keep my money you useless "things" (again Hello Peter won't let me use more colorfull language.)
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Replies (1)
Wanejo bets's replyOfficial
26 May 2026, 11:27Hi Vuyiswa
Thank you for your feedback. We apologize for the frustration caused by the delay in your account verification process. We experienced a backlog with FICA verifications at the time, however this issue has since been resolved.With regard to the R204 balance mentioned, this was a promotional bonus balance which expired after the 48-hour promotional period because the wagering requirements had not yet been completed. These bonus terms and expiry conditions are outlined in the promotion Terms & Conditions on our site.We understand that this experience was disappointing, especially while your verification was still pending, and we appreciate you bringing it to our attention. Your feedback helps us identify where we can improve both our communication and customer experience.Kind regards,
The Wanejo Team
Thank you for your feedback. We apologize for the frustration caused by the delay in your account verification process. We experienced a backlog with FICA verifications at the time, however this issue has since been resolved.With regard to the R204 balance mentioned, this was a promotional bonus balance which expired after the 48-hour promotional period because the wagering requirements had not yet been completed. These bonus terms and expiry conditions are outlined in the promotion Terms & Conditions on our site.We understand that this experience was disappointing, especially while your verification was still pending, and we appreciate you bringing it to our attention. Your feedback helps us identify where we can improve both our communication and customer experience.Kind regards,
The Wanejo Team
Best regards,
Wanejo bets's reply26 May 2026, 11:27
Official
Hi Vuyiswa
Thank you for your feedback. We apologize for the frustration caused by the delay in your account verification process. We experienced a backlog with FICA verifications at the time, however this issue has since been resolved.With regard to the R204 balance mentioned, this was a promotional bonus balance which expired after the 48-hour promotional period because the wagering requirements had not yet been completed. These bonus terms and expiry conditions are outlined in the promotion Terms & Conditions on our site.We understand that this experience was disappointing, especially while your verification was still pending, and we appreciate you bringing it to our attention. Your feedback helps us identify where we can improve both our communication and customer experience.Kind regards,
The Wanejo Team
Thank you for your feedback. We apologize for the frustration caused by the delay in your account verification process. We experienced a backlog with FICA verifications at the time, however this issue has since been resolved.With regard to the R204 balance mentioned, this was a promotional bonus balance which expired after the 48-hour promotional period because the wagering requirements had not yet been completed. These bonus terms and expiry conditions are outlined in the promotion Terms & Conditions on our site.We understand that this experience was disappointing, especially while your verification was still pending, and we appreciate you bringing it to our attention. Your feedback helps us identify where we can improve both our communication and customer experience.Kind regards,
The Wanejo Team
Best regards,