WC
Waterfall Center Pharmacy
Unclaimed Business
WC
Waterfall Center Pharmacy
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Nwabisa S
1 reviews | Active since Jan 2020
4 Dec 2023, 07:07
Exorbitant Mark Up on Scheduled Medication
I came here to fill a script I have filled before. After talking to and following up with the pharmacist telephonically for a week about my medication, he was able to accommodate me to fill my script, advising I could come and collect. Upon arrival, the pharmacist and team are helpful and friendly. My issue however is with regard to pricing. When I announced my arrival to collect, I was quickly requested to go to till to make payment. An amount of R3999.35 was manually rung up for medication that according to Single Exit Price (SEP) is R2478.53. I was being charged R1500 more than I should be paying. I am on chronic medication and whilst the medication I am on has recently reached peak demand, this is the first pharmacy where I have experienced mark ups of 60% on schedule 4 medication. When I expressed shock at the inflated price, I was merely asked whether I was aware what the going rate in the black market was. I was perplexed by this statement coming from a registered pharmacy. I took the medication regardless as I need it. Whilst the pricing of medication in South Africa is regulated and other pharmacies abide by, this doesn’t seem to apply to Waterfall Center Pharmacy. Highly exploitative and disappointing.
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Nwabisa S
1 reviews | Active since Jan 2020
4 Dec 2023, 07:07
Exorbitant Mark Up on Scheduled Medication
I came here to fill a script I have filled before. After talking to and following up with the pharmacist telephonically for a week about my medication, he was able to accommodate me to fill my script, advising I could come and collect. Upon arrival, the pharmacist and team are helpful and friendly. My issue however is with regard to pricing. When I announced my arrival to collect, I was quickly requested to go to till to make payment. An amount of R3999.35 was manually rung up for medication that according to Single Exit Price (SEP) is R2478.53. I was being charged R1500 more than I should be paying. I am on chronic medication and whilst the medication I am on has recently reached peak demand, this is the first pharmacy where I have experienced mark ups of 60% on schedule 4 medication. When I expressed shock at the inflated price, I was merely asked whether I was aware what the going rate in the black market was. I was perplexed by this statement coming from a registered pharmacy. I took the medication regardless as I need it. Whilst the pricing of medication in South Africa is regulated and other pharmacies abide by, this doesn’t seem to apply to Waterfall Center Pharmacy. Highly exploitative and disappointing.
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