****MERS

This property can **** you and believe they nit ****ming you, They have gone against their policy of taking payment prior to arrival UPON US TALKING TOGETHER. They took payment without my knowledge and approval whilst I'm looking after my terminally I'll father they debiting without me agreeing. If I hadn't agreed they could've chosen to either call me or cancel my booking not take payment without my approval. I am meant to travel there for Christmas with my family how do I wthen I explain that you were meant to take payment in Oct u didn't now you forcefully took payment while I am in a dire situation with my father being sick without my knowledge or approval. THAT IS THEFT!!