Extremely Bad Service

Item: Wattieza Woodwork
Rating: 1
Author: Anonymous

<p>Please be extremely careful when dealing with this company. We were extremely excited when we first came across Wattieza as they offered us a fantastic price on our dining room table & benches. We dealt with the owner directly and immediately placed our order with them. We placed our order and paid the deposit on the 08th of August 2016. It is now two months later and the only feedback we receive from Wattieza is on request. They make absolutely no attempt to contact you with status updates on your order. Every time we contacted them for an update they replied with a different excuse as to why we have to wait even longer. Saddened by the service we received we decided to cancel our order and request a refund of the deposit paid - hoping that our ordeal would finally be over. Unfortunately this is not the case.</p>

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Anonymous's updateReviewer Update

10 Feb 2017, 19:56

I was contacted by Robert from Wattieza Woodwork to explain the whole situation. In my honest opinion (and with the benefit of hindsight) I overreacted and wasn't willing to compromise.

I would like to retract my statement from before and state that it was wrong of me to take a problem out on a company when it was actually my own impatience that led to this comment. I would highly recommend Wattieza, and definitely work with them in the future.

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Anonymous's update10 Feb 2017, 19:56

Reviewer Update

I was contacted by Robert from Wattieza Woodwork to explain the whole situation. In my honest opinion (and with the benefit of hindsight) I overreacted and wasn't willing to compromise.

I would like to retract my statement from before and state that it was wrong of me to take a problem out on a company when it was actually my own impatience that led to this comment. I would highly recommend Wattieza, and definitely work with them in the future.