Return Ignored

I bought two dresses at We Are Ayana online store and one of the dresses did not fit me. I then tried to return the dress online as they don't have any branches near me or in the free state. The return was initiated on the on the 27 of December 2025 and its now the 2nd week with no action to come take the return. Please be aware of this shortfall as a 1st time online customer.