Wealthtec
4|341 reviews
Responds in 7 hours 42 min
SS
Shaz S
1 reviews | Active since Member
27 May 2026, 09:31
No feedback / NO REFUND
On Friday, I received an email from Nomsa Mahlangu, Portfolio Manager: Client Relations. My query was declined, or rather, not properly addressed. I had asked specific questions about the contract conclusion, the 6 months of no communication, and the transcript of the call where the agent promised to call back. I am still being ignored. I still stand on wanting my refund and nothing to do with Wealthtec.
Helpful (0)
Replies (9)0
Replies (9)Wealthtec's replyOfficial
27 May 2026, 09:39Thank you for sharing your feedback. This is not the standard we strive for at Wealthtec. Kindly contact us via clients@wealthtec.co.za or www.wealthtec.co.za so we can address your concerns.
Best regards,
Wealthtec's reply27 May 2026, 09:39
Official
Thank you for sharing your feedback. This is not the standard we strive for at Wealthtec. Kindly contact us via clients@wealthtec.co.za or www.wealthtec.co.za so we can address your concerns.
Best regards,
SS
Shaz S's updateReviewer Update
27 May 2026, 09:42Another automatic canned response. Service is Disappointing honestly.
SS
Shaz S's update27 May 2026, 09:42
Reviewer Update
Another automatic canned response. Service is Disappointing honestly.
Wealthtec's replyOfficial
27 May 2026, 09:48This is not an automated response. We will contact you.
Best regards,
Wealthtec's reply27 May 2026, 09:48
Official
This is not an automated response. We will contact you.
Best regards,
SS
Shaz S's updateReviewer Update
27 May 2026, 09:57Sure i will await your comms. May I kindly ask that all communication be done in writing for record purposes. Everytime I ask for call transcripts im being denied them.
SS
Shaz S's update27 May 2026, 09:57
Reviewer Update
Sure i will await your comms. May I kindly ask that all communication be done in writing for record purposes. Everytime I ask for call transcripts im being denied them.
Wealthtec's replyOfficial
27 May 2026, 10:00Noted
Best regards,
Wealthtec's reply27 May 2026, 10:00
Official
Noted
Best regards,
SS
Shaz S's updateReviewer Update
27 May 2026, 10:18I got a call from Marius and I had asked for communication to be done in writing. I need to have a record of all our communication.
SS
Shaz S's update27 May 2026, 10:18
Reviewer Update
I got a call from Marius and I had asked for communication to be done in writing. I need to have a record of all our communication.
Wealthtec's replyOfficial
27 May 2026, 10:22Noted. Marius will communicate with you via email.
Best regards,
Wealthtec's reply27 May 2026, 10:22
Official
Noted. Marius will communicate with you via email.
Best regards,
SS
Shaz S's updateReviewer Update
27 May 2026, 10:22Perfect thank you.
SS
Shaz S's update27 May 2026, 10:22
Reviewer Update
Perfect thank you.
Wealthtec's replyOfficial
27 May 2026, 10:27You are welcome.
Best regards,
Wealthtec's reply27 May 2026, 10:27
Official
You are welcome.
Best regards,