One star is too much!!!

<p>I bought a group on voucher for a service.  They then informed me that my brakes needed changing so i said okay do it.  The next day the car was screeching bad.  So i called and told them. They said it was normal. So i waited a week. And took it in. They did something. But said they couldn't find anything wrong this went on for two months me in every other week until they asked an independent person to look at it. Still nothing.  6 months in weatherking finally discovers theres no pins. That usually come with the brakes that cost me an arm and a leg. So i had to order pins and pay. But still there was a noise. They advised i change my shocks so i did. Cost alot!  but the car was feeling awful and and grinding screeching!  Finally while driving back from pmb my brakes failed! I took it back because thankfully i didn't die.  Again they found nothing wrong. Last night driving back from sibiya the brakes failed again. I told them in taking it to someone who knows brakes and if the brakes they fitted are damaged cos of poor fitment i want a refund as the yrs guarantee was not up.  They said it's not their policy to do especially of i take it somewhere else. I think they are poor in diagnosing problems and solving them. The service fleets and i feel don't pay attention to the individual cars which come in.  I must have been back to them 18+ times with not a single issue solved.  And having almost died twice for to failing brakes that they fitted 8 months ago!  in so disappointed that a company can be so negligent. </p>