Weavind & Weavind
1.3|6 reviews
AS
Aj S
1 reviews | Active since Member
28 May 2015, 14:11
LACK IN FEEDBACK/POOR PREFORMANCE
To whom it may concern,<br> <br> I am currently at a dead end and so frustrated. My transfer and registration was given through to Weavind and Weavind in beginning of March. Ever since then i always had to make contact to get feedback with Monica, although Monica called me back with answers if she couldn't answer it immediately. <br> I believe she has left the firm, and that Patricia has taken over.....this is when my nightmare started. I have sent several emails to Patrica including the one on 5 May which i still haven't received a reply on.<br> I have absolutely no idea where my registration process is at and cannot believe that its taking so long. <br> I have sold another property and believe me 6 weeks and registration was done and dusted. This has been going on now for 3 months and no work or mail regarding this transaction....is this worth the transferring and registration Weavind and Weavind is quoting? <br> I though dealing with a professional firm like this will illiminate any dissatisfaction...clearly not. Can someone please get back to me regarding the status of my purchase and the descripencies regarind fixtures that was removed from the property. <br> <br>
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Replies (76)Weavind & Weavind's replyOfficial
04 Jun 2015, 16:04Hello Ajsmith001,
Thank you for providing us with feedback on your service experience. It is with great regret that we have come to learn of your frustration in bringing finality to the transfer of your property.
We attach the highest value to our professional reputation and as such must point out that the allegation that you have not received any feedback is incorrect. Your e-mail addressed to Monica was duly responded to on the 5th of May 2015 and supplemented on the 11th of May 2015. There are in fact 21 items of correspondence exchanged between our firm and yourself from the outset of this matter.
It is worth mentioning that the sale of property to which your query relates is unique in the sense that an unusually high number of approvals, consents and intermediaries are involved therein which regrettably delays the process. We are unfortunately inhibited from disclosing further particulars by the rules of our profession pertaining to confidentiality.
We fully appreciate the fact that the purchase of property is a significant capital investment and that you would naturally wish to expedite registration. We will thus use our absolute best endeavours to do so.
The Weavind Team
Thank you for providing us with feedback on your service experience. It is with great regret that we have come to learn of your frustration in bringing finality to the transfer of your property.
We attach the highest value to our professional reputation and as such must point out that the allegation that you have not received any feedback is incorrect. Your e-mail addressed to Monica was duly responded to on the 5th of May 2015 and supplemented on the 11th of May 2015. There are in fact 21 items of correspondence exchanged between our firm and yourself from the outset of this matter.
It is worth mentioning that the sale of property to which your query relates is unique in the sense that an unusually high number of approvals, consents and intermediaries are involved therein which regrettably delays the process. We are unfortunately inhibited from disclosing further particulars by the rules of our profession pertaining to confidentiality.
We fully appreciate the fact that the purchase of property is a significant capital investment and that you would naturally wish to expedite registration. We will thus use our absolute best endeavours to do so.
The Weavind Team
Best regards,
Weavind & Weavind's reply04 Jun 2015, 16:04
Official
Hello Ajsmith001,
Thank you for providing us with feedback on your service experience. It is with great regret that we have come to learn of your frustration in bringing finality to the transfer of your property.
We attach the highest value to our professional reputation and as such must point out that the allegation that you have not received any feedback is incorrect. Your e-mail addressed to Monica was duly responded to on the 5th of May 2015 and supplemented on the 11th of May 2015. There are in fact 21 items of correspondence exchanged between our firm and yourself from the outset of this matter.
It is worth mentioning that the sale of property to which your query relates is unique in the sense that an unusually high number of approvals, consents and intermediaries are involved therein which regrettably delays the process. We are unfortunately inhibited from disclosing further particulars by the rules of our profession pertaining to confidentiality.
We fully appreciate the fact that the purchase of property is a significant capital investment and that you would naturally wish to expedite registration. We will thus use our absolute best endeavours to do so.
The Weavind Team
Thank you for providing us with feedback on your service experience. It is with great regret that we have come to learn of your frustration in bringing finality to the transfer of your property.
We attach the highest value to our professional reputation and as such must point out that the allegation that you have not received any feedback is incorrect. Your e-mail addressed to Monica was duly responded to on the 5th of May 2015 and supplemented on the 11th of May 2015. There are in fact 21 items of correspondence exchanged between our firm and yourself from the outset of this matter.
It is worth mentioning that the sale of property to which your query relates is unique in the sense that an unusually high number of approvals, consents and intermediaries are involved therein which regrettably delays the process. We are unfortunately inhibited from disclosing further particulars by the rules of our profession pertaining to confidentiality.
We fully appreciate the fact that the purchase of property is a significant capital investment and that you would naturally wish to expedite registration. We will thus use our absolute best endeavours to do so.
The Weavind Team
Best regards,