AS
Aj S
Active since Jul 2013
8
Reviews
0
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Reviews
8 reviews122 months ago
APPLYING OFR CREDIT 3 WORKING DAYS STILL NO ANSWER
I have never done a credit application where i need to constantly phone for feedback, non the less where I need to go into the store for feedback as the phone just never gets answered. <br> <br> To add to this, my application is still not captured and feedback is non existant. <br> <br> I have applied for the credit on 23 March, and today the 28th still no feedback...yet you guys advertise a result in just under 2 hours? Is this the case of false advsertising, or just staff which is not competent?<br> <br> Can someone please give me feedback as to how long i must wait for someone to tell me if my application is granted or not?<br> <br>
75 replies
123 months ago
INSTALLMENT INCREASED WITHOUT SOLID EXPLANATION
To my surprise i get a letter from Nedbank stating that my instalments on my homeloan is increasing. Letter date is 14/03/2016 STATING \following recent transactions on your homeload account...\" What recent transactions Nedbank? <br> <br> On the letter itself states that if any queries i should call 0860 555 111 which i did...after holing 11 min on the phone explaining my query to a lady, my call without being notified gets redirected into the new calls Que and i get transferred to another gentlemen. Now I have to explain myself all over again...another total of 24min on the line and my call gets dropped...WHAT?? No i need to call again to find out what is the reason for the increase on my instalment as I believe Nedbank is increasing my accounts without proper notice and explanation of the actual reason!!!<br> <br> I find this unprofessional!!! <br> <br> Also to this, I have made extra payments on my account which does not reflect. I have called in nearly a month ago and loged a query. I was told to email the Proof of payments but to no surprise did n get a respond. "
75 replies
126 months ago
Billing me incorrectly without proof thereof!
I want to raise the concern that this is the 2nd time its happening Cell C is robbing me! <br> <br> At first when i was in prepaid my credits disappeared, when i logge d a query nothing came if it. Now that im a contract holder, same thing is happening. Im getting R200 voice data and have purchased two data bundles, now by way of dailing *147# i see they want to deduct my bank account with R1330 which is absurd! <br> <br> It can be that much and upon my request to get answers on my questions no one at Cell C is willing to assist. When i call their number i get put on hold for 18minutes and then eventually thry cut me off...case number has been assigned to me previously but as usual nothing came of it.<br> <br> I am going to cancel my debit order with my bank and will refuse to pay this account until someone fro Cell C comes forward with answers. <br> <br> I regret opening a contract with Cell C and wish other networks had a buy out offer for me to get out of this contract!! <br> <br> Can someone please get back to me as i do not have time for such issues whereby i pay a service with the thought that Cell C will be accurate and have a practice of integrity! <br> <br>
75 replies
127 months ago
FALSE ADVERTISING PERTAINING TO DEBIT ORDERS
I have applied for my platinum cheque account moving my account from ABSA to FNB via the online option. <br> <br> FNB make promises they cannot keep. I was told that ALL my debit orders will be transferred and that I do not have to worry about doing that myself. <br> <br> I have noted that ALL my creditors is calling me due to non payment of my accounts. Some has raised penalty fines on my accounts for debit order returns, and like my insurances has lapsed. <br> <br> Due to my insurances that lapsed I have had no insurance since the 28th of November and had an accident on my Iphone over the weekend where it dropped and my screen cracked. <br> <br> I want to know what FNB is going to do about all the penalties which has been loaded onto my accounts due to FNB that cannot keep up to their promises and more to this, what will FNB do to my cell phone which is damaged an no longer insured?<br>
75 replies
132 months ago
ISSEY MIYAKE BOTTLE LEAKING
I have visited your Foschini store in East Rand mall where i experienced the greatest shock in customer services where no one is willing to assist me. <br> <br> I bought a bottle of perfume from your store in east rand mall about plus minus two months ago, and experienced that the bottle is leaking excessively. Due to that i am sitting with a bottle of perfume which is leaking so badly that I'm losing out extremely. <br> <br> I'm not even using it once a week maybe once every two weeks as i have many other perfumes to use too. <br> <br> Can someone please explain to me the procedure to return this bottle in exchange for a new one as I do not have the purchase slip anymore. I'm not a person who keeps slips as such in good faith that the product i buy from the supplier is of quality, specially products that's so pricey as this. <br> <br>
76 replies
133 months ago
LACK IN FEEDBACK/POOR PREFORMANCE
To whom it may concern,<br> <br> I am currently at a dead end and so frustrated. My transfer and registration was given through to Weavind and Weavind in beginning of March. Ever since then i always had to make contact to get feedback with Monica, although Monica called me back with answers if she couldn't answer it immediately. <br> I believe she has left the firm, and that Patricia has taken over.....this is when my nightmare started. I have sent several emails to Patrica including the one on 5 May which i still haven't received a reply on.<br> I have absolutely no idea where my registration process is at and cannot believe that its taking so long. <br> I have sold another property and believe me 6 weeks and registration was done and dusted. This has been going on now for 3 months and no work or mail regarding this transaction....is this worth the transferring and registration Weavind and Weavind is quoting? <br> I though dealing with a professional firm like this will illiminate any dissatisfaction...clearly not. Can someone please get back to me regarding the status of my purchase and the descripencies regarind fixtures that was removed from the property. <br> <br>
76 replies
136 months ago
POOR SERVICE IN CHANGEING DEBITING ACCOUNT
I have since 13 November had the challange with the head office in changing my banking details in order for my debit order to go off on my new bank account .<br> <br> On 13 November I have sent [Email Removed] an email after call them to request that the change should happen. I got told to use [Email Removed] in order to have it done. On 1 December i have noted no debit order that went off, so i called again and spoke to someone else, which also told me to send an email with the banking details to [Email Removed] AND NOTHING HAPPENDED. <br> <br> i took a day off from work to drive through to the H&H i have purchased the bed from to enquire and to pay where i was told to pay a penalty fee of R500+.<br> <br> I have uttered by the way staff influence the perception of this company and am surpirised that they actually gets paid for their services. <br> <br> I demand that someone gets back to me in resolving this issue and that the arrear fees that I paid gets waived as this is no neglegence to my side. <br> <br> Firther to this, i will do a ITC report on my name, and if i have by anyway been negativly reported i will presume with fuirther action on this. <br>
77 replies
136 months ago
NOT A CUSTOMER, YET RECEIVE PROTECTION PLANS & STA
I HAVE DONE AN APPLICATIONFOR A CREDIT CARD, NEVER RECEIVED ONE AND TOLD THE CALL CENTRE I DO NOT WANT THE CARD. TO DATE I HAVE RECEIVED NUMEROUS SMS'S AND YESTERDAY A PAYMENT PROTECTION PLAN ASSURANCE. <br> <br> I RECEIVE STATEMENTS OF SOMETHING I HAVE NEVER ACCEPTED. IS THIS COMPLYING WITH THE NCA ACT?<br>
77 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
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2 Star
8 (100%)
1 Star
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