Webbers Midrand made me pay for exchange of the same trouser. This was not mentioned on the returns policy.
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Webbers's replyOfficial
02 Dec 2024, 18:05
Hello Masimba,
Thank you very much for bringing this under our attention.
We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by our Area Manager to address and hopefully resolve the situation.
Kindest WEBBERS regardsWebbers Marketing Team
Best regards,
Webbers's reply02 Dec 2024, 18:05
Official
Hello Masimba,
Thank you very much for bringing this under our attention.
We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by our Area Manager to address and hopefully resolve the situation.