Well done, Weber SA!

After battling with five major outlets for Weber Braai equipment with no or little success and attention to my problem of finding a charcoal grate for my Weber, I decided to approach Weber SA directly. The Country Manager Sales contacted me right away! And what an example of good customer service! The people running this business is sensitive, well versed in customer relations and walk the talk. Impressive and what an example to the rest of retail in SA. Thank you very much for restoring hopes again!