1 reviews | Active since Member
Stay alway from this company. We are building an e-commerce marketplace and used one of their apps that they developed. The application was suppose to connect our vendors who use Wordpress (WooCommerce) stores with our online store through a WooCommerce connector API. What this does is import all of the the vendors products and info into our store in real-time. Well we paid for the app installed it and eventually found out that it does not work with all WooCommerce Stores. It works with less than half of them.
I have now been trying to fight with WEBKUL to fix the issue but they are so unhelpful and so unprofessional that they actually wanted to get the login details of one of my vendors to have a look at their backend details. What WebKul don’t understand is that we are trying to run a business.
They are now just pushing me aside and telling me it’s not their problem and I must contact WooCommerce because it’s obviously a problem on their side. They have been so bad with customer service and so rude at times. I can’t understand how they can sell me an app for $ 200 and then just say there’s a problem and I must contact WooCommerce. They are basically stealing
This was for the CS Cart WooCommerce Connector