Do NOT buy a car from Weelee!

Do NOT buy a car from Weelee. This has been the worst vehicle-buying experience I have ever had.

The vehicle was sold to me as a “Platinum Status” vehicle, with the sales representative assuring me that there were no issues. However, after driving just a few kilometres from collection, I encountered two problems.

I returned the vehicle for repairs and, after waiting two weeks, was told everything had been fixed. Upon collecting it, I discovered—again within a few kilometres—that one of the original issues had not been resolved. I informed the dealership, but was ignored for over a month, to the point where I had to show up in person to speak to management. The vehicle then went in for a second repair attempt. A week later, I was told the issue had been fixed. This time, I barely made it out of the dealership before getting stuck at a traffic light, unable to get the car into gear—and unbelievably, the original issue was still not resolved.

In February, I returned the vehicle again and was informed that the clutch had failed, which was the 4th issue by this point. Keep in mind, this was sold as a “Platinum Status” vehicle. After giving the dealership multiple opportunities to fix the vehicle, in good faith, I exercised my right under the Consumer Protection Act and requested a refund within the first six months—only for my right to be denied.

Out of the nearly six months since purchase, I have only been able to use the vehicle for three months, yet they still refuse to honour my right to a refund. Absolutely disgraceful!