Worst service ever

Shop123.co.za. Totally pathetic service

Worst service ever. Placed an order and paid for a gate motor on Friday 2024-03-08. According to their website it was in stock. I even contacted them before placing the order. I even requested to collect it at their pick up point the same day. They promised I could collect next day at 12:30. On which I declined as I had other commitments. Indicated they will deliver on Monday 2024-03-11. No delivery on Monday after lot of promises, eventuality on Wednesday only three quarters of the package was delivered with a promise to deliver the rest the same afternoon. Nothing was delivered, Wednesday they indicated they now have stock and will deliver. In the meantime I had the installer start to install the gate motor as the rest will be delivered that afternoon, but nothing. So the motor had to be un-installed. I then requested a refund on the outstanding goods. But with no luck. A promise was **** yet again to deliver on Thursday morning 2024-03-14. At 07:59 I got a message that it's ready for delivery. It was only delivered at 10:55. After I took a photo of the theft and ***** case Docket I was busy opening at the SAPS. You constantly have to ask for feedback