Avarice Accounting by West Coast Solar

I contacted the owner of West Coast Solar in Velddrif to fix my solar geyser device that wasn’t working on 9 July 2025 during which time I said that the account shouldn’t exceed R1000. He agreed that it shouldn’t. There were three subsequent visits of which all were known by the company’s owner.

The first one was on 15/7/25 via his assistant when a temporary fix was made and he then personally attended a visit thereafter removing the controller that was to be tested since he could not find fault with the other equipment . I sent a WhatsApp on 25/7/25 enquiring when the system will be completed. The owner in response sent me a voice mail that indicates that a small resistor was faulty and had been replaced by the testing company who didn’t even charge for the replacement and therefore neither would he. The third and final visit was made on Monday 4 August 2025 with his assistant in attendance. The account was paid in good faith as a final payment on 8 August 2025 albeit at an inflated amount of R500 more than what was stated initially.

A further account was now received, pre-dated to 10 July 2025 on 18 August 2025 (approx. 21/2 months later!!) for a further R1161,50 for a new controller and a site visit. Not even an apology was received. Note, according to his communication on record, no new controller was necessary, and no further visit occurred after my payment was made. All visits made by this company are corroborated by my tenant who was there.

This is totally unacceptable! Be aware!