Very disappointing.

I know this is a while back but the product in question was only to be used the past weekend. On 22 April 2024 I placed an online order (#78039) for White T-Shirts and other miscellaneous items. We collected on 27 April 2024 and we enquired about Black T-Shirts and how to sublimate on them. We bought a few Black T-Shirts while we were there and a pack of Dark color sublimation paper. We did notice that the last few papers in the pack were normal A4 papers but did not think much of it.,

We were impressed and with my next online order (#97724) we bought more Black T-Shirts as we had a request for it. When we collected on 12 October 2024 we bought more miscellaneous items including 2 x 100 pack Dark color sublimation paper. The order for the Black T-Shirts never materialized and the paper was not used.

My son visited in March / April from the US and we wanted to make him a T-Shirt to take back when he returns. Imagine our shock and disappointment when opening one of the 100 packs to find only normal A4 paper. Checking the second pack is also the same.

We are still looking for our original invoices and we don't expect any replacement due to the time, but believe me, we will not support this business again. This is very disappointing to us and this after we referred so many of the group members to you.

I can't even remember how much we paid for it but for a start up home business that is trying to make it in this industry it was a lot of money.