SB
Stefan B
Active since Aug 2013
15
Reviews
0
Industries
Reviews
15 reviews4 months ago
No customer service.
Trying to get my FICA done and just a run around. No answering of emails. Uploading the documents does not match my data. All relevant documents where send via email but no reply. Customer support is non existing. How long does it take to respond or is that to much to ask. If I could give Zero stars I would.
53 replies
12 months ago
Very disappointing.
I know this is a while back but the product in question was only to be used the past weekend. On 22 April 2024 I placed an online order (#78039) for White T-Shirts and other miscellaneous items. We collected on 27 April 2024 and we enquired about Black T-Shirts and how to sublimate on them. We bought a few Black T-Shirts while we were there and a pack of Dark color sublimation paper. We did notice that the last few papers in the pack were normal A4 papers but did not think much of it., We were impressed and with my next online order (#97724) we bought more Black T-Shirts as we had a request for it. When we collected on 12 October 2024 we bought more miscellaneous items including 2 x 100 pack Dark color sublimation paper. The order for the Black T-Shirts never materialized and the paper was not used. My son visited in March / April from the US and we wanted to make him a T-Shirt to take back when he returns. Imagine our shock and disappointment when opening one of the 100 packs to find only normal A4 paper. Checking the second pack is also the same. We are still looking for our original invoices and we don't expect any replacement due to the time, but believe me, we will not support this business again. This is very disappointing to us and this after we referred so many of the group members to you. I can't even remember how much we paid for it but for a start up home business that is trying to make it in this industry it was a lot of money.
0 replies
15 months ago
No aftersales service.
I bought a washing machine in August 2024. Soon the problems start. Water was draining during the wash cycle and the lid springs was noisy when opening the lid. Machine was assessed and now I am just getting the run around. I am requesting a replacement machine while in the replacement period but it seems the branch assessing the problems are dragging this out. If this is the after sales support of Samsung they will loose a customer. These machines are expensive and need to last me many years. Really not impressed with the service.
159 replies
15 months ago
I had a problem with...
I had a problem with the card payment but was assisted by Athi on Whattsapp and sorted out in no time.
53 replies
18 months ago
Leroy Merlin no customer care.
Getting an online quote form any of the 4 email addresses is totally useless. I have emailed numerous times with no feedback. Even the customer care email is not very helpful. They just refer me to the online quote emails addresses. Unfortunately they have a product I need but it seems I have to do without. Greenstone: quotations.greenstone@leroymerlin.co.za Little Falls: quotations.littlefalls@leroymerlin.co.za Boksburg: quotations.boksburg@leroymerlin.co.za Fourways: quotations.fourways@leroymerlin.co.za None of them responded.
106 replies
24 months ago
Don't care @ FNB
To be a Private Client at FNB is of no value. Care@FNB should be changed to dontcare@FNB. Waiting for a replacement Credit Card since 11 March when it was reported. I do not understand the delay. "we will follow up" is the only response from your personal banker staff. This is now more than a month, please explain without mentioning a follow up, answers and the Card is what I want, no more excuses !!!!
53 replies
25 months ago
Snatcher Online
Snatcher finance department has absolutely no interests in customer satisfaction. Getting a refund after they cannot get items bought online is very frustrating. This is now the second time I battle to get a refund. First time toke nearly 2 months before I was refunded. This time we are on 18 days with no feedback or response. They advertise products that are no longer available without updating the online website catch you as a client and getting interest on your money. My advise is to deal with reputable companies instead of amateur's.
276 replies
27 months ago
Worst service in the industry.
Your claims administrators are the worst service delivery in the industry. @ 4-sure. Worst. They never return emails or calls. If they answer you can hear them chatting to each other in background and ignoring the call or just cut the call as the answer. OOBA does absolutely nothing even when reporting to their complaints department. I am wasting my airtime following up on claims. Hail damage with a roof abput to come down where people and kids enter into the house and 3 weeks later no approval even afterall the promises. Promises Promises with no sence of Urgency or SAFETY.
58 replies
56 months ago
No sense of customer service and Urgency
The product was installed into my vehicle and totally gave a wrong location. A second device was installed and still was not accurate. After many phone calls and struggling to get hold of them the account was cancelled. I am now struggling more that 2 days for the planner to make an appointment to remove the device from my vehicle. The service is really pathetic and they have no sense of URGENCY. I just want the device removed so I can get another tracking company to install but they just don't get back to me !!!! How can they recover your vehicle if it shows about 50 km from where the vehicle actually is.
53 replies
127 months ago
Missing channels
Twice I have logged a Technical complaint on your website. Nobody returns the call. Eventually phoned today to complain that some channels have just disappeared from my premium package. As I was at work they promised to call me at a certain time to help solve my problem.<br> <br> No call......Service delivery = 0<br> <br> So I am paying for channels I can not view. No wonder TopTv went bankrupt. Did they keep the incompetent staff ?<br> <br> Losing signal on perfectly sunny day also an ongoing problem.<br> <br> This missing channels problem seems to be a regular problem as I found while doing a search on Hello Peter for other complaints about Starsat.<br> <br> Please Starsat - Toptv get your Technical house in order.
75 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (46.666666666666664%)
1 Star
7 (46.666666666666664%)