S
StarSat
Unclaimed Business
S
StarSat
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About StarSat
StarSat has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked StarSat across 350 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceB
Bongiwe
1 reviews | Active since Jan 2020
9 Oct 2025, 04:52
I wouldn’t recommend StarSat
StarSat has been a really disappointing experience. The signal is unreliable, and channels often cut out or freeze. The picture quality isn’t great either, especially compared to other providers. Customer service is frustrating , it’s hard to get through, and when you do, the support doesn’t really solve the problem. On top of that, the package selection feels limited, and it doesn’t feel like good value for money.
Helpful (0)
|Replies (0)B
Bongiwe
1 reviews | Active since Jan 2020
9 Oct 2025, 04:52
I wouldn’t recommend StarSat
StarSat has been a really disappointing experience. The signal is unreliable, and channels often cut out or freeze. The picture quality isn’t great either, especially compared to other providers. Customer service is frustrating , it’s hard to get through, and when you do, the support doesn’t really solve the problem. On top of that, the package selection feels limited, and it doesn’t feel like good value for money.
0
Replies (0)JL
Jaz L
1 reviews | Active since Jan 2020
26 Aug 2025, 09:17
Service EXCELLENCE that needs to be recognized!
Wow! This is such amazing service is all I can say. I placed my order on the 25th August got immediate confirmation and then the courier confirmed that they received the delivery notification and the next morning the 26th August promptly as promised my delivery was done. This is such excellent service delivery from the time I placed the order, every step email notification, WhatsApp confirmation from the courier Shimi with the tracking right down how many minutes it would be for them to make the delivery on the morning of the delivery and then they even were earlier than the 19minutes predicted. I am so impressed I would recommend them any day for their service excellence to someone who is doing renovations, because this is beyond what you would expect and amazing from a company! Thank you I truly appreciate such amazing service!
Helpful (0)
|Replies (0)JL
Jaz L
1 reviews | Active since Jan 2020
26 Aug 2025, 09:17
Service EXCELLENCE that needs to be recognized!
Wow! This is such amazing service is all I can say. I placed my order on the 25th August got immediate confirmation and then the courier confirmed that they received the delivery notification and the next morning the 26th August promptly as promised my delivery was done. This is such excellent service delivery from the time I placed the order, every step email notification, WhatsApp confirmation from the courier Shimi with the tracking right down how many minutes it would be for them to make the delivery on the morning of the delivery and then they even were earlier than the 19minutes predicted. I am so impressed I would recommend them any day for their service excellence to someone who is doing renovations, because this is beyond what you would expect and amazing from a company! Thank you I truly appreciate such amazing service!
0
Replies (0)VL
Vusi L
1 reviews | Active since Jan 2020
21 Nov 2024, 18:02
Subscriptions
I paid my subscription that was supposed to be due on December 2024... then they had issues with ICASA or something. Now no communication whatsoever now when i open my tv it says im not subcribed, while i paid but i cant view anything...
Helpful (0)
|Replies (0)VL
Vusi L
1 reviews | Active since Jan 2020
21 Nov 2024, 18:02
Subscriptions
I paid my subscription that was supposed to be due on December 2024... then they had issues with ICASA or something. Now no communication whatsoever now when i open my tv it says im not subcribed, while i paid but i cant view anything...
0
Replies (0)MM
Motlalepula M
1 reviews | Active since Jan 2020
7 Oct 2024, 13:40
Poor customer service
The account is fully paid but Starsat decided to open few channels, yet my package is still the same. i have been trying to get hold of them the whole of today but I can't get through to their number unless they are no longer operational.
Helpful (0)
|Replies (0)MM
Motlalepula M
1 reviews | Active since Jan 2020
7 Oct 2024, 13:40
Poor customer service
The account is fully paid but Starsat decided to open few channels, yet my package is still the same. i have been trying to get hold of them the whole of today but I can't get through to their number unless they are no longer operational.
0
Replies (0)TP
Tawfeeq P
1 reviews | Active since Jan 2020
23 Jul 2024, 13:23
Hindi Channels dubbed in pathetic English and no option for Original soundtrack
Their Hindi Channels are no longer Hindi channels. The dubbed versions are absolutely pathetic and so out of context. When you call them they shrug it off. At least allow subscribers the choice to be able to change back to the original language instead of fobbing us off and saying new provider tough luck
Helpful (0)
|Replies (0)TP
Tawfeeq P
1 reviews | Active since Jan 2020
23 Jul 2024, 13:23
Hindi Channels dubbed in pathetic English and no option for Original soundtrack
Their Hindi Channels are no longer Hindi channels. The dubbed versions are absolutely pathetic and so out of context. When you call them they shrug it off. At least allow subscribers the choice to be able to change back to the original language instead of fobbing us off and saying new provider tough luck
0
Replies (0)NS
DL
PP
Pule P
1 reviews | Active since Jan 2020
26 May 2024, 11:36
Insert card
Every time towards monthend I'm having problems with my decoder....and it's perfectly fine...it's either it's updating every minute or insert card...and why are you pushing us to get a new decoder?????after monthly payment it works with no updating...come towards monthend it starts with the updating...what's going on??????????????????????????
Helpful (0)
|Replies (0)PP
Pule P
1 reviews | Active since Jan 2020
26 May 2024, 11:36
Insert card
Every time towards monthend I'm having problems with my decoder....and it's perfectly fine...it's either it's updating every minute or insert card...and why are you pushing us to get a new decoder?????after monthly payment it works with no updating...come towards monthend it starts with the updating...what's going on??????????????????????????
0
Replies (0)