TP
Tawfeeq P
Active since Aug 2015
15
Reviews
0
Industries
Reviews
15 reviews21 months ago
Hindi Channels dubbed in pathetic English and no option for Original soundtrack
Their Hindi Channels are no longer Hindi channels. The dubbed versions are absolutely pathetic and so out of context. When you call them they shrug it off. At least allow subscribers the choice to be able to change back to the original language instead of fobbing us off and saying new provider tough luck
0 replies
57 months ago
Substandard food and no customer complaint feedback
Its a Pity we have to give a rating before we can write a review. No response to customer complaints either via email, web page submissions and the website contact number just rings. Complaint logged regarding substandard food received from the Richards Bay Branch on the 8th of August and to date no feedback from Honcho's head office
53 replies
58 months ago
Mr Price poor customer service and no answers
Does anyone work at Mr Price still? I have tried all possible contact numbers and been on the line for 30 min on average on hold. I want to settle my account and no one can help me If someone does work there and reads this phone me on +27 (82) 312 6764
0 replies
63 months ago
STARSAT SERVICE AND SUBSCRIPTION SHOCKER
I found out on Monday the 1st of Feb that they have now stopped Discovery Family on channel 222, previously the stopped fine living on 281. They said notice was sent out and I got nothing, however religiously every month i get a reminder to pay my subscription Slowly but surely the channels that have some content worth are being whittled away with "Promises to replace with Similar Content" I now ask when will decent channels be replaced and why am I still paying full subscription when channels are removed and not replaced?
0 replies
100 months ago
Billed Despite No Service
Posted on Hello Peter on the 22 Dec 2017 I had no telkom service for my land line and ADSL for the majority of November. I was however billed fully. When queried I was told the fault is still open as a bulk fault however I cannot find the open fault number. So when would I expect to have a credit passed for the time the service was down. No one on 10210 can actually tell me Thank you for making contact with us. Reply Received on 6 Jan 2018, 9:46 Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI ********** We apologise for any inconvenience caused. Kind regards Yazied Telkom Social Media Team And Again Still no resolve and replied on the 15 Jan 2018, I have just received my latest statement and Invoice. No changes have been made and I have to pay the full R514 by 5th February. Clearly my complaint has not been looked into as yet. Almost a month down the line since my complaint and 2 months since the no service. Once again my reference number is AI ********** I have been talking to 10210 and no one is able to help me as yet. Service and problem solving is pathetic
0 replies
101 months ago
Billed Despite No Service
I had no telkom dervice for my land line and ADSL for the majority of November. I was however billed fully. When queried I was told the fault is still open as a bulk fault however I cannot find the open fault number. So when would I expect to have a credit passed for the time the service was down. No one on 10210 can actualy tell me
315 replies
106 months ago
Porting and SIM Swapping
<p>Hi have over the last week had numerous issues with my number requested to be ported fraudulantly as well as SIM swaps. Despite contacting Customer care and requesting it to be stopped etc my line was blocked twice and SIM swaps attempted.</p> <p> </p> <p>No one can guarantee that it cannot be done again despite flagging my line and so called security.</p> <p>Notes left on the system with customer care also cannot be seen at the vodashops. So what is the poit in security etc etc.</p> <p> </p> <p>Additional costs for a SIM swap.</p>
270 replies
106 months ago
ADSL Speed and Line Noise
<p>I have had issues with my Telkom line for 2 years. Infrastructure is old. Line noise affects my speed. No one is able to resolve the issue. I pay for 2mb line and lucky if I get 1mb speed or if i can download at all. Whatsapp fortunately work.</p> <p> </p> <p>Absolutely pathetic service</p>
514 replies
126 months ago
Landline issues and Data Speed
I have now on numerous occasions reported issues on my home line.<br> Slow linespeed (I have even cancelled my internet with Telkom and moved to Mweb)<br> I pay for a 2meg line yet lucky if I get 1meg speed<br> <br> he calls get dropped in conversation and there is constant line noise.<br> <br> 3 months now and no one is able to do a thing about it
75 replies
127 months ago
Previous non-response to complaint
Good Day<br> <br> Please see the complaint on the attached link, as yet I have had no resolve or response.<br> http://hellopeter.com/telkom/complaints/lack-of-technical-ability-1871959<br> <br> Service is shocking for what I pay for
75 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (40%)
1 Star
8 (53.333333333333336%)