H
Honchos
Claimed Business
H
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-67
Recommended: Unlikely
Review Distribution
1.5|11 Reviews
May '25 - Apr '26
5(10%)
4(0%)
3(0%)
2(10%)
1(80%)
5(10%)
4(0%)
3(0%)
2(10%)
1(80%)
Frequently Asked Questions About Honchos
Honchos has a TrustIndex of 0 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Honchos across 130 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceC
LL
Louisa L
1 reviews | Active since Jan 2020
6 Nov 2025, 13:50
ROTTEN FOOD
I thought i was being unfair until i saw the reviews on hellopeter about this business. Definitely they sell ROTTEN chicken and chicken wraps. i tried complaining on google maps they just chose to ignore me. Am honestly shocked how many people are unhappy about this business. you should close down if you going to sell rotten food.
Helpful (0)
|Replies (0)LL
Louisa L
1 reviews | Active since Jan 2020
6 Nov 2025, 13:50
ROTTEN FOOD
I thought i was being unfair until i saw the reviews on hellopeter about this business. Definitely they sell ROTTEN chicken and chicken wraps. i tried complaining on google maps they just chose to ignore me. Am honestly shocked how many people are unhappy about this business. you should close down if you going to sell rotten food.
0
Replies (0)WC
Wayne C
1 reviews | Active since Jan 2020
6 Nov 2025, 12:15
Daylight *******!
I buy food from this establishment very often, mainly because it is close to my business. They know me well and also know that I like fresh food. I have occasionally had to return food to them because of stale bread rolls or old soggy chips. Today I placed an order which should have consisted of 2 portions chicken, chips, a bread roll and a cold drink. I was shocked when I opened the box to literally find a total of 8 chips! Daylight *******! I will no longer support this business and will rather spend my cash elsewhere!
Helpful (0)
|Replies (0)WC
Wayne C
1 reviews | Active since Jan 2020
6 Nov 2025, 12:15
Daylight *******!
I buy food from this establishment very often, mainly because it is close to my business. They know me well and also know that I like fresh food. I have occasionally had to return food to them because of stale bread rolls or old soggy chips. Today I placed an order which should have consisted of 2 portions chicken, chips, a bread roll and a cold drink. I was shocked when I opened the box to literally find a total of 8 chips! Daylight *******! I will no longer support this business and will rather spend my cash elsewhere!
0
Replies (0)SM
Shana M
1 reviews | Active since Jan 2020
29 Sept 2025, 17:15
Burnt Dry Disgusting Food!!!!
I just came back from buying Honchos Lenasia. I received burnt food...all three burgers were extremely burnt. I bought before and the burgers were burnt too....this is ridiculous. Staff talking long stories and laughing, not worried about the food they preparing. I will never return to Honchos Lenasia again. I am completely disgusted with the food prepared! I had to give it to my dog to eat and had to prepare food! What a waste of time! If I could, I would not even give 1 star!
Helpful (0)
|Replies (0)SM
Shana M
1 reviews | Active since Jan 2020
29 Sept 2025, 17:15
Burnt Dry Disgusting Food!!!!
I just came back from buying Honchos Lenasia. I received burnt food...all three burgers were extremely burnt. I bought before and the burgers were burnt too....this is ridiculous. Staff talking long stories and laughing, not worried about the food they preparing. I will never return to Honchos Lenasia again. I am completely disgusted with the food prepared! I had to give it to my dog to eat and had to prepare food! What a waste of time! If I could, I would not even give 1 star!
0
Replies (0)TQ
Thembani Q
1 reviews | Active since Jan 2020
13 Aug 2025, 12:59
Served Mouldy Food at Honchos Springfield – A Serious Food Safety Concern
I had a very disappointing and concerning experience at Honchos Springfield. I was served a mini loaf/roll with visible mould, which I only noticed halfway through eating. When I raised the issue with the manager, instead of taking full responsibility, he blamed the supplier. While he offered to replace the roll and add chips, this completely overlooked the real issue: I had already consumed part of the spoiled food, which raises serious health concerns. Food safety should be taken far more seriously, and I hope management implements better quality checks to prevent this from happening to other customers.
Helpful (0)
|Replies (0)TQ
Thembani Q
1 reviews | Active since Jan 2020
13 Aug 2025, 12:59
Served Mouldy Food at Honchos Springfield – A Serious Food Safety Concern
I had a very disappointing and concerning experience at Honchos Springfield. I was served a mini loaf/roll with visible mould, which I only noticed halfway through eating. When I raised the issue with the manager, instead of taking full responsibility, he blamed the supplier. While he offered to replace the roll and add chips, this completely overlooked the real issue: I had already consumed part of the spoiled food, which raises serious health concerns. Food safety should be taken far more seriously, and I hope management implements better quality checks to prevent this from happening to other customers.
0
Replies (0)AM
TM
Tshoganyetso M
1 reviews | Active since Jan 2020
3 Jul 2025, 06:22
Great excellent service
They're service is always great and they're food is nice. You can never go wrong. I'm always happy to buy again. Keep up the good work and the smiles and friendliness of the staff
Helpful (0)
|Replies (0)TM
Tshoganyetso M
1 reviews | Active since Jan 2020
3 Jul 2025, 06:22
Great excellent service
They're service is always great and they're food is nice. You can never go wrong. I'm always happy to buy again. Keep up the good work and the smiles and friendliness of the staff
0
Replies (0)NR
Natasha R
1 reviews | Active since Jan 2020
19 Jun 2025, 19:26
COMPLAINT-HONCHOS SMALL AND PRESIDENT
I’m a regular customer at the Honchos branch located at President & Small Street inside Ottawa Mall, but after today, I’m honestly reconsidering ever spending my money there again. Not only was I denied the option to choose my chicken piece (which I’ve never had an issue with before), but the staff had a stinking, dismissive attitude, as if my request was a problem or I was asking for a favor instead of paying for a service. I support this business often, and it's incredibly disappointing that they treat a loyal customer like this. There’s clearly a lack of customer service training and zero regard for the people keeping the business running. Until management addresses this and corrects the attitude problem at this branch, I will not be returning. Service like this is how you lose good customers.
Helpful (0)
|Replies (0)NR
Natasha R
1 reviews | Active since Jan 2020
19 Jun 2025, 19:26
COMPLAINT-HONCHOS SMALL AND PRESIDENT
I’m a regular customer at the Honchos branch located at President & Small Street inside Ottawa Mall, but after today, I’m honestly reconsidering ever spending my money there again. Not only was I denied the option to choose my chicken piece (which I’ve never had an issue with before), but the staff had a stinking, dismissive attitude, as if my request was a problem or I was asking for a favor instead of paying for a service. I support this business often, and it's incredibly disappointing that they treat a loyal customer like this. There’s clearly a lack of customer service training and zero regard for the people keeping the business running. Until management addresses this and corrects the attitude problem at this branch, I will not be returning. Service like this is how you lose good customers.
0
Replies (0)