TREATED LIKE TRASH BY MANAGEMENT

Management treated us like trash, we apparently had to book to use the pool and to take pictures, of which we had enquired when booking, and we were given all clear, there were 22 of us and booked 6 rooms, fully paid, when we complained they threatened to call the police on us, the white lady who is apparently a "manager" couldn't even come to us to hear our complaints, only taking our pictures for God knows what, and sent Ellock guy to talk bull with us, unfriendly awful service!! Everytime we wanted to go out we had to ask for a code at the reception or else the security would make a show of it! I GIVE Y'ALL MINUS ZERO STARS , don't know if the manager couldn't speak to us in person because we're black , when we asked for her we were told that we're being aggressive, black people are just treated like trash here, I'll tell everyone I can to NEVER! book here even when desperate! EVER! our weekend is ruined as it is. we regret ever booking here