Disappointing Experience with Westvaal Menlyn

I'm thrilled with my 2022 Peugeot purchased from Westvaal Menlyn, but the dealership's service has been a letdown. Booking annual services is a struggle due to their dysfunctional online platform and poor phone communication. - Online booking: Non-functional and unresponsive. - Phone calls: Frequently cut off, transferred multiple times, and no follow-up. - Customer service: Unavailable service managers and dealer principals. Compared to other dealerships (e.g., VW), Westvaal Menlyn's service falls short. In three years, I've had zero positive experiences with booking services. Their lack of transparency, including hidden contact information, adds to the frustration. I'll consider alternative dealerships for my next vehicle purchase in 2026. Rating: 1/5 stars (for service, not the vehicle)