Active since Oct 2024
A George and Mason 3 piece patio bistro set arrived without an essential component-a set of support poles for one of the chairs. The packaging was discarded during the assembly process. Although Takealot was responsive, they want the entire set disassembled and with original packaging returned to refund. Packaging not available any longer and I can not disassemble the set again. My review was rejected by Takealot. I simply want the missing components delivered in order to complete assembly.
I'm thrilled with my 2022 Peugeot purchased from Westvaal Menlyn, but the dealership's service has been a letdown. Booking annual services is a struggle due to their dysfunctional online platform and poor phone communication. - Online booking: Non-functional and unresponsive. - Phone calls: Frequently cut off, transferred multiple times, and no follow-up. - Customer service: Unavailable service managers and dealer principals. Compared to other dealerships (e.g., VW), Westvaal Menlyn's service falls short. In three years, I've had zero positive experiences with booking services. Their lack of transparency, including hidden contact information, adds to the frustration. I'll consider alternative dealerships for my next vehicle purchase in 2026. Rating: 1/5 stars (for service, not the vehicle)
Please stay a million miles away from this company. You are going to regret ordering anything from them. Zero communication and no response to emails, they do not answer phones. They take your money and you never receive your product. Forget about a refund.
Please do not order from these people, it is a **** and you will not receive your order or get a refund. Unfortunately I did not read reviews before I ordered, this has apparently been going on for years. Why have they not been closed down? They are *****sters!