

Westville hospital
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2026
I had a deeply concerning experience at this hospital. The lack of organization and basic medical equipment, like pill cutters in the wards, was alarming. Nurses seemed uninformed about the medications they were administering, and I was almost given a dangerously incorrect dose of tablets. If I hadn't noticed the mistake myself, it could have led to serious harm. Overall, the lack of communication among doctors and the poor patient care standards make this hospital a place I cannot recommend. They need urgent improvements in training, organization, and patient safety protocols.
1 reviews | Active since Mar 2026
I had a deeply concerning experience at this hospital. The lack of organization and basic medical equipment, like pill cutters in the wards, was alarming. Nurses seemed uninformed about the medications they were administering, and I was almost given a dangerously incorrect dose of tablets. If I hadn't noticed the mistake myself, it could have led to serious harm. Overall, the lack of communication among doctors and the poor patient care standards make this hospital a place I cannot recommend. They need urgent improvements in training, organization, and patient safety protocols.
1 reviews | Active since Jun 2022
Son had admission booking at 10 am.they told him go home they call him wen bed is ready and he has a serious condition. Doc ordered admission and meds to be administered. Tried calling hospital switchboard never answers .eventually got hold of reception who state bed booking closed will put me to night sister her ph ring goes vmail.tried calling hospital it's nw 20h11 pm still no response and my son so ill
1 reviews | Active since Jun 2022
Son had admission booking at 10 am.they told him go home they call him wen bed is ready and he has a serious condition. Doc ordered admission and meds to be administered. Tried calling hospital switchboard never answers .eventually got hold of reception who state bed booking closed will put me to night sister her ph ring goes vmail.tried calling hospital it's nw 20h11 pm still no response and my son so ill
1 reviews | Active since Aug 2016
I have been admitted to Westville hospital for an emergency on 27 October 2025 Dr A------- requested some tests which was done and handed me over to dr B---------, on the 28 October 2025 doctor requested a CT Lumber biopsy nivolay. From October 28 till now, December 15, 2025, Discovery Medical Aid has not authorized the biopsy. For some codes they are awaiting, Westville Hospital is accusing Discovery Medical, and Discovery is blaming the hospital. I have informed Lancet Labs, who is awaiting authorization, that I will cover the R16,000 that the biopsy cost. I'm still in the hospital awaiting the results. I spoke with someone at Discovery again, whose name I know, and he told me the same bull****; they all point the finger at the case managers but are unwilling or unable to provide their names. Ridicules service received from all 3 institutions involved.
1 reviews | Active since Aug 2016
I have been admitted to Westville hospital for an emergency on 27 October 2025 Dr A------- requested some tests which was done and handed me over to dr B---------, on the 28 October 2025 doctor requested a CT Lumber biopsy nivolay. From October 28 till now, December 15, 2025, Discovery Medical Aid has not authorized the biopsy. For some codes they are awaiting, Westville Hospital is accusing Discovery Medical, and Discovery is blaming the hospital. I have informed Lancet Labs, who is awaiting authorization, that I will cover the R16,000 that the biopsy cost. I'm still in the hospital awaiting the results. I spoke with someone at Discovery again, whose name I know, and he told me the same bull****; they all point the finger at the case managers but are unwilling or unable to provide their names. Ridicules service received from all 3 institutions involved.
Hellopeter has tracked Westville hospital across 11 reviews. Westville hospital hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Westville hospital? Write a review to help others decide.