Unprofessional lack empathy for per

I came in two weeks ago with my dog shadow doctor Minnie did x-ray said my dog heart is cost R3850 enlarged that must come back to do and echo e of the heart today I brought dog back to do echo e today only find out dog heart is not enlarged everything okay doctor smith double to sedated my dog and charge me R4670 and got two handles to carry dog to car when got home my dog can't move how unprofessional yourl double sedated my dog and now he stuck in the car