

Wex1 Apartments
Sep '25 - Aug '26
Hellopeter has tracked Wex1 Apartments across 26 reviews. Wex1 Apartments hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Wex1 Apartments? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2010
A traumatic 7-night stay at Wex 1, City Club property in Cape Town. Booking.com and City Club Hotels have failed significantly in their duty of care, safety, and professional conduct. Misleading Advertising: The apartment is nothing like the pictures. Do not be fooled; the high-quality photos on the platform are a complete misrepresentation of the actual filthy, dilapidated state of the unit. Sanitation & Health Hazards: The unit was uncleaned with a foul odor that caused respiratory distress. The host ignored photo evidence of ****roach infestations and general filth (including old coins and stains). Unfounded Accusations & Racial Bias: Instead of addressing the hygiene issues, the host made offensive, discriminatory remarks about my origin (Johannesburg) and baselessly accused my family of damaging the property. Safety & Gross Privacy Violations: During checkout, staff forcibly entered my room while I was undressed. They stripped the bed with the door wide open to the public and took unauthorized photos of my personal belongings while I was in a vulnerable state. This stay was a gross violation of my Consumer Rights and personal dignity. I demand a full investigation into this property and immediate compensation for the trauma and uninhabitable conditions endured.
1 reviews | Active since Aug 2010
A traumatic 7-night stay at Wex 1, City Club property in Cape Town. Booking.com and City Club Hotels have failed significantly in their duty of care, safety, and professional conduct. Misleading Advertising: The apartment is nothing like the pictures. Do not be fooled; the high-quality photos on the platform are a complete misrepresentation of the actual filthy, dilapidated state of the unit. Sanitation & Health Hazards: The unit was uncleaned with a foul odor that caused respiratory distress. The host ignored photo evidence of ****roach infestations and general filth (including old coins and stains). Unfounded Accusations & Racial Bias: Instead of addressing the hygiene issues, the host made offensive, discriminatory remarks about my origin (Johannesburg) and baselessly accused my family of damaging the property. Safety & Gross Privacy Violations: During checkout, staff forcibly entered my room while I was undressed. They stripped the bed with the door wide open to the public and took unauthorized photos of my personal belongings while I was in a vulnerable state. This stay was a gross violation of my Consumer Rights and personal dignity. I demand a full investigation into this property and immediate compensation for the trauma and uninhabitable conditions endured.
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