Wex1 Apartments
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Wex1 Apartments
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Frequently Asked Questions About Wex1 Apartments
How is Wex1 Apartments rated on Hellopeter?
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
Sibongile N
1 reviews | Active since Jan 2020
3 Feb 2026, 13:54
Safety Misconduct: Use the Trust & Safety portal to report the aggressive behavior and privacy violations by staff at Wex 1 Property in Cape Town
A traumatic 7-night stay at Wex 1, City Club property in Cape Town. Booking.com and City Club Hotels have failed significantly in their duty of care, safety, and professional conduct. Misleading Advertising: The apartment is nothing like the pictures. Do not be fooled; the high-quality photos on the platform are a complete misrepresentation of the actual filthy, dilapidated state of the unit. Sanitation & Health Hazards: The unit was uncleaned with a foul odor that caused respiratory distress. The host ignored photo evidence of ****roach infestations and general filth (including old coins and stains). Unfounded Accusations & Racial Bias: Instead of addressing the hygiene issues, the host made offensive, discriminatory remarks about my origin (Johannesburg) and baselessly accused my family of damaging the property. Safety & Gross Privacy Violations: During checkout, staff forcibly entered my room while I was undressed. They stripped the bed with the door wide open to the public and took unauthorized photos of my personal belongings while I was in a vulnerable state. This stay was a gross violation of my Consumer Rights and personal dignity. I demand a full investigation into this property and immediate compensation for the trauma and uninhabitable conditions endured.
Helpful (0)
|Replies (0)SN
Sibongile N
1 reviews | Active since Jan 2020
3 Feb 2026, 13:54
Safety Misconduct: Use the Trust & Safety portal to report the aggressive behavior and privacy violations by staff at Wex 1 Property in Cape Town
A traumatic 7-night stay at Wex 1, City Club property in Cape Town. Booking.com and City Club Hotels have failed significantly in their duty of care, safety, and professional conduct. Misleading Advertising: The apartment is nothing like the pictures. Do not be fooled; the high-quality photos on the platform are a complete misrepresentation of the actual filthy, dilapidated state of the unit. Sanitation & Health Hazards: The unit was uncleaned with a foul odor that caused respiratory distress. The host ignored photo evidence of ****roach infestations and general filth (including old coins and stains). Unfounded Accusations & Racial Bias: Instead of addressing the hygiene issues, the host made offensive, discriminatory remarks about my origin (Johannesburg) and baselessly accused my family of damaging the property. Safety & Gross Privacy Violations: During checkout, staff forcibly entered my room while I was undressed. They stripped the bed with the door wide open to the public and took unauthorized photos of my personal belongings while I was in a vulnerable state. This stay was a gross violation of my Consumer Rights and personal dignity. I demand a full investigation into this property and immediate compensation for the trauma and uninhabitable conditions endured.
0
Replies (0)