Disappointed

Disappointed to say the least. Went to Kramerville today - was one of the very first customers in store, only to find that “big” furniture items that has been marked off by 50% - 70% has already been sold? According to all your marketing information for this specific sale it says that you can only purchase items *in-store*. How can the sale items be sold or reserved already? Please explain how this works so that there is no confusion in future.