1 reviews | Active since Member
On the sign on the gate and also on google maps itself it states that this company closes at 17h. Came there about 16:33, the gate still being open, so I drive in. Then first the one worker shows that they are closed, and then he says that I can come though. So I stop, someone that doesn't even work there helps to offload my s**** out of the car, as all the workers is just standing there looking. Then one of the other workers come to take the s**** to be checked and weighted. The guy in office, André, then asks very rudely for my ID. He doesn't even greet. After being helped, while waiting for my money, André goes off towards that worked from out of the office, where I stand and hear everything, about them helping me. André tells that guy very rudely that if he says they close, then they close, and he doesn't want a customer there again by that time. I view it as completely unprofessional to go off towards a worker like that infront of a customer. And it feels like he was hinting towards me, trying to indirectly tell me that I mustn't come there again by that time or I must go, and I'm not happy with that at all. And it's not the first time that I was treated this badly by him. When he got my money ready he basically threw it into the drawer from where I can take my money and told me to go now I'm not at all happy with the way that I was treated both directly and indirectly. With that attitude it seems like they don't want business. If he's the owner then he's got to change his attitude towards customers if he wants to stay in business. But if he's not the owner, then the owner must step up and sort things out there. I will rather drive more petrol out to another place, then to support them ever again. They must remember the saying of "word of mouth..."
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