white mountain lodge
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Romantic night ends in couple's death Published Aug 4, 2010. 3 People have been killed here, stay away
1 reviews | Active since Jan 2020
Romantic night ends in couple's death Published Aug 4, 2010. 3 People have been killed here, stay away
1 reviews | Active since Jan 2020
we stayed over at white mountain lodge in giant's castle, Estcourt for christmas weekend in 2020 & it was a terrible experience, the owner was so rude & arrogant, the pictures are deceiving, the filicatlies are poor, the bedding is so old and smelly, the whole unit was smelly, the shower head was rusty & water was brown and hardly any water coming out, this place is poorly maintained & to top it off we almost of robbed, a man broke a window glass in lounge on our first night of staying there, this happened at 3.30am. This man could watch everything we were doing from the outside facing the kitchen window that had no curtain, he was a tall thin man that cud easily fitted in that long window he had broken but luckily my hubby scared him off TWICE within few seconds, yes he returned back to that window within few seconds & there was no proper professional security guard there, it was a terrifying experience & the owner continued to be rude even though we almost got robbed on his property. This place has no tv & kids playground is old and rusty & the trampoline is broken so the pictures are not true. My family's life was at risk that night we packed up that same morning at 5am & left to go back home. The restaurant food was disgusting, there was cats jumping on the table cutlery and the owner/chef insisted that he will make my choice of supper his way & not the way i would have liked it & i truly didn't like it his way & my hubby's steak was rare but we stated well done, when complained about it they returned the steak well done but on the same ****** plate, when confronting him about it he became very rude & disrespectful even when i complained about the room state, it was a self catering unit but there was barely nothing in the kitchen.
1 reviews | Active since Jan 2020
we stayed over at white mountain lodge in giant's castle, Estcourt for christmas weekend in 2020 & it was a terrible experience, the owner was so rude & arrogant, the pictures are deceiving, the filicatlies are poor, the bedding is so old and smelly, the whole unit was smelly, the shower head was rusty & water was brown and hardly any water coming out, this place is poorly maintained & to top it off we almost of robbed, a man broke a window glass in lounge on our first night of staying there, this happened at 3.30am. This man could watch everything we were doing from the outside facing the kitchen window that had no curtain, he was a tall thin man that cud easily fitted in that long window he had broken but luckily my hubby scared him off TWICE within few seconds, yes he returned back to that window within few seconds & there was no proper professional security guard there, it was a terrifying experience & the owner continued to be rude even though we almost got robbed on his property. This place has no tv & kids playground is old and rusty & the trampoline is broken so the pictures are not true. My family's life was at risk that night we packed up that same morning at 5am & left to go back home. The restaurant food was disgusting, there was cats jumping on the table cutlery and the owner/chef insisted that he will make my choice of supper his way & not the way i would have liked it & i truly didn't like it his way & my hubby's steak was rare but we stated well done, when complained about it they returned the steak well done but on the same ****** plate, when confronting him about it he became very rude & disrespectful even when i complained about the room state, it was a self catering unit but there was barely nothing in the kitchen.
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