Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I would like to warn the public about renting from Wiihire vehicle hire. I have had the unfortunate experience of using them twice when my car went in for repairs as they are linked to my insurance policy. I believe that they are running a **** with regards to putting petrol into their cars and charging their clients. On both occasions that I rented from them I filled up the car and returned it. The deposit that I put down for the fuel was only partially refunded as Melissa (from Wii hire) said that they had to fill the car up as it only had half a tank of fuel. I then asked for proof that that fuel had been put into the car that I rented as I returned it with a full tank. The proof that I requested was very simple as all I wanted was a petrol receipt indicating which petrol station the car had been filled up at with a date on it and the registration number of the car (which is normal practice in the car hire industry) Melissa (Wii hire) was not able to provide me with those details and sent me a receipt which had the name and date cut off and didn't have any identifying details regarding the car I rented. I subsequently phoned and spoke to Melissa who got incredibly upset with me and then agreed to refund me the total amount. I then asked for the same proof related to the other rental and they have once again sent me a receipt without a date or service station name and nothing related to the car I rented. I have been in communication with Wii hire however they refuse to send me the proof that I have requested and hence my feeling is that unless proof can be given they must be hiding something-like running a petrol **** which the clients are non the wiser about.
1 reviews | Active since Jan 2020
I would like to warn the public about renting from Wiihire vehicle hire. I have had the unfortunate experience of using them twice when my car went in for repairs as they are linked to my insurance policy. I believe that they are running a **** with regards to putting petrol into their cars and charging their clients. On both occasions that I rented from them I filled up the car and returned it. The deposit that I put down for the fuel was only partially refunded as Melissa (from Wii hire) said that they had to fill the car up as it only had half a tank of fuel. I then asked for proof that that fuel had been put into the car that I rented as I returned it with a full tank. The proof that I requested was very simple as all I wanted was a petrol receipt indicating which petrol station the car had been filled up at with a date on it and the registration number of the car (which is normal practice in the car hire industry) Melissa (Wii hire) was not able to provide me with those details and sent me a receipt which had the name and date cut off and didn't have any identifying details regarding the car I rented. I subsequently phoned and spoke to Melissa who got incredibly upset with me and then agreed to refund me the total amount. I then asked for the same proof related to the other rental and they have once again sent me a receipt without a date or service station name and nothing related to the car I rented. I have been in communication with Wii hire however they refuse to send me the proof that I have requested and hence my feeling is that unless proof can be given they must be hiding something-like running a petrol **** which the clients are non the wiser about.
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