Wikkies Pompe & Wikkies Exclusive
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
100
Recommended: Very Likely
May '25 - Apr '26
Wikkies Pompe & Wikkies Exclusive has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Wikkies Pompe & Wikkies Exclusive across 17 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I couldn't be more impressed with the service I received! Gavin installed my pump, and he was absolutely fantastic. From start to finish, the experience was seamless and stress-free. Gavin was knowledgeable, professional, and friendly. He took the time to explain everything he was doing and answered all my questions. His expertise and attention to detail were evident throughout the installation process. What truly stood out, however, was Gavin's exceptional customer service. He was courteous, considerate, and went above and beyond to ensure I was satisfied with the final result. His positive attitude and warm demeanor made what could have been a potentially stressful experience a breeze. I would highly recommend Wikkies Pumps to anyone in need of pump installation services. Gavin's expertise and friendly approach make him a valuable asset to the company. Thank you, Gavin and Wikkies Pumps, for a great experience! *Would definitely recommend!*
1 reviews | Active since Jan 2020
I couldn't be more impressed with the service I received! Gavin installed my pump, and he was absolutely fantastic. From start to finish, the experience was seamless and stress-free. Gavin was knowledgeable, professional, and friendly. He took the time to explain everything he was doing and answered all my questions. His expertise and attention to detail were evident throughout the installation process. What truly stood out, however, was Gavin's exceptional customer service. He was courteous, considerate, and went above and beyond to ensure I was satisfied with the final result. His positive attitude and warm demeanor made what could have been a potentially stressful experience a breeze. I would highly recommend Wikkies Pumps to anyone in need of pump installation services. Gavin's expertise and friendly approach make him a valuable asset to the company. Thank you, Gavin and Wikkies Pumps, for a great experience! *Would definitely recommend!*
1 reviews | Active since Jan 2020
🌟 Exceptional Service from Wikkies Pompe & Gavin! 🌟 I had the absolute pleasure of dealing with Wikkie, Wikkies Pompe, and Gavin today regarding my borehole pump, and I couldn’t be more impressed. From the moment I called, they were friendly, professional, and eager to help. Gavin arrived promptly, diagnosed the problem quickly, and explained everything clearly — no jargon, no upselling, just good old-fashioned honesty and expertise. Within no time, the pump was running perfectly again. It’s rare these days to find people who combine technical know-how with such genuine care and customer service. Their pricing was more than fair, the workmanship was excellent, and they treated me with respect and warmth throughout the entire process. I can wholeheartedly recommend Wikkies Pompe to anyone who wants reliable, friendly, and trustworthy service. Thank you, Wikkie and Gavin, for turning what could have been a stressful day into a smooth and positive experience. You’ve earned a loyal customer — and a well-deserved five stars! ⭐⭐⭐⭐⭐
1 reviews | Active since Jan 2020
🌟 Exceptional Service from Wikkies Pompe & Gavin! 🌟 I had the absolute pleasure of dealing with Wikkie, Wikkies Pompe, and Gavin today regarding my borehole pump, and I couldn’t be more impressed. From the moment I called, they were friendly, professional, and eager to help. Gavin arrived promptly, diagnosed the problem quickly, and explained everything clearly — no jargon, no upselling, just good old-fashioned honesty and expertise. Within no time, the pump was running perfectly again. It’s rare these days to find people who combine technical know-how with such genuine care and customer service. Their pricing was more than fair, the workmanship was excellent, and they treated me with respect and warmth throughout the entire process. I can wholeheartedly recommend Wikkies Pompe to anyone who wants reliable, friendly, and trustworthy service. Thank you, Wikkie and Gavin, for turning what could have been a stressful day into a smooth and positive experience. You’ve earned a loyal customer — and a well-deserved five stars! ⭐⭐⭐⭐⭐
1 reviews | Active since Jan 2020
Sam the installation technician debating on the initial quote witch was given but the labour for installation which increased with a signifaicant amount which was based on the amount of the cars that was found in the driveway and making comments to my wife that there is money on what he visualy sees.Seems like there is no consistency and this while my wife was alone without my support being away for work. Thanks Sam that is so much appreciated, not.
1 reviews | Active since Jan 2020
Sam the installation technician debating on the initial quote witch was given but the labour for installation which increased with a signifaicant amount which was based on the amount of the cars that was found in the driveway and making comments to my wife that there is money on what he visualy sees.Seems like there is no consistency and this while my wife was alone without my support being away for work. Thanks Sam that is so much appreciated, not.
1 reviews | Active since Jan 2020
Dankie Wikkies Pompe dat julle ons gehelp het toe ons munisipale water vir dae lank afgesny was. Wikkie het persoonlik na ons perseel uitgekom en van twee Asblikke ʼn tydelike oplossing praktiseer en aan die Boorgat gekoppel sodat ons Toilette kon werk en ons Huisgesin kon Bad. Duisend dankies Wikkie vir jou en jou werkers se professionele diens.
1 reviews | Active since Jan 2020
Dankie Wikkies Pompe dat julle ons gehelp het toe ons munisipale water vir dae lank afgesny was. Wikkie het persoonlik na ons perseel uitgekom en van twee Asblikke ʼn tydelike oplossing praktiseer en aan die Boorgat gekoppel sodat ons Toilette kon werk en ons Huisgesin kon Bad. Duisend dankies Wikkie vir jou en jou werkers se professionele diens.
1 reviews | Active since Jan 2020
Installation was done a couple of months ago (excess of 60K spent) and the problems kept on persisting. Gawin was excellent in trying to resolve the issues but to no avail. Wikkie eventually showed up this morning just to show his true character as a man. After some discussion on why the problems seem to persist he started swearing and cursing at me (I don't even think such type of language exists on a school ground anymore.) He told his guys to stop looking for his installations mistakes and pack up and leave. Gawin once again being a gentlemen apologized for Wikkies unprofessional and barbaric behavior (challenging me to a fight but in colorful words) To Wikkie, you are a disgrace to the real business man out there, I would suggest that you remove yourself from any and all customer related business and get some manners.
1 reviews | Active since Jan 2020
Installation was done a couple of months ago (excess of 60K spent) and the problems kept on persisting. Gawin was excellent in trying to resolve the issues but to no avail. Wikkie eventually showed up this morning just to show his true character as a man. After some discussion on why the problems seem to persist he started swearing and cursing at me (I don't even think such type of language exists on a school ground anymore.) He told his guys to stop looking for his installations mistakes and pack up and leave. Gawin once again being a gentlemen apologized for Wikkies unprofessional and barbaric behavior (challenging me to a fight but in colorful words) To Wikkie, you are a disgrace to the real business man out there, I would suggest that you remove yourself from any and all customer related business and get some manners.
1 reviews | Active since Jan 2020
I experienced a borehole problem, without any delays (even after hours) the pump and motor were removed on the Saturday - after closure of the shop and analysed early Monday morning. The supportive and friendly Mr Joseph phoned me and explained the condition of the broken pump and motor. A Fair and reasonable quote was accepted and on arrival before 9 am and within an hour, Marcos and Petros installed and tested the new pump, motor and control box. The outstanding service, assistance serves honour to the personnel involved as well as the company. Thank you once again.
1 reviews | Active since Jan 2020
I experienced a borehole problem, without any delays (even after hours) the pump and motor were removed on the Saturday - after closure of the shop and analysed early Monday morning. The supportive and friendly Mr Joseph phoned me and explained the condition of the broken pump and motor. A Fair and reasonable quote was accepted and on arrival before 9 am and within an hour, Marcos and Petros installed and tested the new pump, motor and control box. The outstanding service, assistance serves honour to the personnel involved as well as the company. Thank you once again.
1 reviews | Active since Jan 2020
I bought a new pool pump – and had it installed – by Wikkies, less than a year ago. Just before Christmas the pump sounds like *** being slaughtered, so since it is under guarantee, I call Wikkies to replace the pump. Then the fun starts… Wikkies remove the pump to send it to the supplier to do a warranty claim, only later the story becomes there was nothing wrong with the pump (so why take it out, to send it away..?) So these technicians refit the pump, damaging the pump cover, panel beat it and they go on their merry way. And what does the pump do? EXACTLY THE SAME THING! So somebody else services the pump and the problem is solved… But Wikkies have the gall to ask a call-out fee for their services! I escalated the matter to their management (Gavin) – and I get ten different stories ranging from there was nothing wrong with the pump, to the sand was dirty, there were leaves in the sand, to whatever… but Gavin will investigate the issue. Outcome of the “investigation” into why a “nothing wrong pump” was making a noise, was removed, was refitted and did the same thing again ****il somebody else service it)? I get a call from their admin lady, asking when I am paying their callout fee - now reduced to R650… Absolutely pathetic that Gavin did not call me and tell me what his investigation found – but not surprising… So Wikkies, please explain to me why – if you guarantee something, and there is nothing wrong with it – would you have removed it to send it to the manufacturer? (Which you probably never did) Then you damage it, refit it, exactly the same problem occurs, but once it is serviced by somebody else, the problem disappears…? And then there is no feedback on your investigation? And then you want to be paid for your “services”??? I am happily paying the callout fee – and sharing my experience of easily one of the worst companies I will NEVER DO BUSINESS WITH AGAIN! These guys have no integrity and their technicians and management are utterly incompetent to the point that they cannot even get their lies aligned. Their service and warranty undertakings are worthless and clearly their product is either questionable or their fitment is (Whoever supplies them better think twice about associating with them, if the product is NOT an issue…) It will amaze me if Wikkies Pompe are still in business in a years’ time, because looking at some other reviews, I am not the only one rating Wikkies Pompe to be one of the worst companies to do business with - unless of course you want to be pomped… Good riddance Wikkies!
1 reviews | Active since Jan 2020
I bought a new pool pump – and had it installed – by Wikkies, less than a year ago. Just before Christmas the pump sounds like *** being slaughtered, so since it is under guarantee, I call Wikkies to replace the pump. Then the fun starts… Wikkies remove the pump to send it to the supplier to do a warranty claim, only later the story becomes there was nothing wrong with the pump (so why take it out, to send it away..?) So these technicians refit the pump, damaging the pump cover, panel beat it and they go on their merry way. And what does the pump do? EXACTLY THE SAME THING! So somebody else services the pump and the problem is solved… But Wikkies have the gall to ask a call-out fee for their services! I escalated the matter to their management (Gavin) – and I get ten different stories ranging from there was nothing wrong with the pump, to the sand was dirty, there were leaves in the sand, to whatever… but Gavin will investigate the issue. Outcome of the “investigation” into why a “nothing wrong pump” was making a noise, was removed, was refitted and did the same thing again ****il somebody else service it)? I get a call from their admin lady, asking when I am paying their callout fee - now reduced to R650… Absolutely pathetic that Gavin did not call me and tell me what his investigation found – but not surprising… So Wikkies, please explain to me why – if you guarantee something, and there is nothing wrong with it – would you have removed it to send it to the manufacturer? (Which you probably never did) Then you damage it, refit it, exactly the same problem occurs, but once it is serviced by somebody else, the problem disappears…? And then there is no feedback on your investigation? And then you want to be paid for your “services”??? I am happily paying the callout fee – and sharing my experience of easily one of the worst companies I will NEVER DO BUSINESS WITH AGAIN! These guys have no integrity and their technicians and management are utterly incompetent to the point that they cannot even get their lies aligned. Their service and warranty undertakings are worthless and clearly their product is either questionable or their fitment is (Whoever supplies them better think twice about associating with them, if the product is NOT an issue…) It will amaze me if Wikkies Pompe are still in business in a years’ time, because looking at some other reviews, I am not the only one rating Wikkies Pompe to be one of the worst companies to do business with - unless of course you want to be pomped… Good riddance Wikkies!
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