Awful service

I have yet to experience what i had with this company. It was appointed by my insurer santam to assess my motor for my garage door. It then transpired that the door cables needed attention. Wilanie recommemded a service provider which I paid through them. The money for cables to be fixed together with the access for the motor was paid to Wilanie. It has been impossible for them to come out and fix my door. My car has been parked in a garage that does not close during this terrible time wity numerous burglaries and car thefts. I would warn anyone who values integrity to stay away from them. I have reported them to my insurer and hope that they will do the right thing and not use their services