Honesty and Integrity - Great customer service

This is a shout out to Dale Shelly the service manager of Wild & Marr PTY LTD. To cut a long story short, and in a nut shell, this company and its management represent honesty and integrity.

Ordered an electronic music keyboard. Keyboard worked for 3 months and then has issues. They replaced. The second keyboard same thing! - They did not have a replacement (new) but offered to loan me one for the time it took to get their new shipment by container from abroad. This took about 5 months.

True to their word, I get an email 5 months later, that my new unit has arrived, and they will be personally delivering.

Unit arrived perfectly (bran) new.

While I hope that the new unit will now be trouble free, i do think its never the less important to acknowledge the spirit of customer service, going the extra mile and being true to their product guarantee.

Thank you Dale Shelly for setting an example to your suppliers and their customers.