Williams Hunt Opel
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Williams Hunt Opel has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Williams Hunt Opel across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought my opel 2022 grandland x at the dealership. I serviced the vehicle at the same dealership. My opel heard an engine light that kept on popping up. Four times in 3 months I reported this issue but the matter was not resolved. Now the engine light on my vehicle is worse then car is switching off while am driving putting me in danger of getting hit by other cars,then I took it back they say my warranty is finished. All job cards have the same diagnostic errors they day I reported it. I feel it's unfair to me to say my warranty is finished and I should pay meanwhile this issue was reported even before the warranty. How can I get help regarding this issue cause i feel they should sort this out as it falls during the time I reported this. To me the dealership was not fixing the car but clearing of the errors while the damage continued to be major. Now the car needs parts of which this was supposed to be fixed immediately when I brought the car in. Treatment from reception towards this was bad, I asked for solution they tell me to pay. Manager said will handle it but this could have been avoided by them fixing the problem not just clearing errors.
1 reviews | Active since Jan 2020
I bought my opel 2022 grandland x at the dealership. I serviced the vehicle at the same dealership. My opel heard an engine light that kept on popping up. Four times in 3 months I reported this issue but the matter was not resolved. Now the engine light on my vehicle is worse then car is switching off while am driving putting me in danger of getting hit by other cars,then I took it back they say my warranty is finished. All job cards have the same diagnostic errors they day I reported it. I feel it's unfair to me to say my warranty is finished and I should pay meanwhile this issue was reported even before the warranty. How can I get help regarding this issue cause i feel they should sort this out as it falls during the time I reported this. To me the dealership was not fixing the car but clearing of the errors while the damage continued to be major. Now the car needs parts of which this was supposed to be fixed immediately when I brought the car in. Treatment from reception towards this was bad, I asked for solution they tell me to pay. Manager said will handle it but this could have been avoided by them fixing the problem not just clearing errors.
1 reviews | Active since Jan 2020
Yes, publish
1 reviews | Active since Jan 2020
I visited Opel service department to confirm the status of my vehicle's service plan, as I was unsure when it was due to expire. I spoke to a lady at the service desk who then checked with one of her colleagues. After confirming, they assured me that my vehicle was still covered for one final service, and I was advised to bring the vehicle in on Wednesday, which I did. Today I was contacted around 1:00 PM and informed that I had been given incorrect information — that the service plan had in fact expired and I would now have to pay for the service myself. This is unacceptable. I planned my schedule around your team's assurance. Not only was I misled by your staff, but I was also left without my vehicle the entire day, relying on Uber at my own cost, all based on your team's error. I am now expected to pay for a service that your team had confirmed would be covered, which I find extremely unfair and unprofessional. This situation shows a serious lack of communication, internal accountability, and customer care. Your staff provided false information, and now your company refuses to take responsibility for it. This experience has left me feeling disrespected and disappointed in the Opel brand and William Hunt Fourways in particular. Even after I spoke to the service manager, he did not do anything about it.
1 reviews | Active since Jan 2020
I visited Opel service department to confirm the status of my vehicle's service plan, as I was unsure when it was due to expire. I spoke to a lady at the service desk who then checked with one of her colleagues. After confirming, they assured me that my vehicle was still covered for one final service, and I was advised to bring the vehicle in on Wednesday, which I did. Today I was contacted around 1:00 PM and informed that I had been given incorrect information — that the service plan had in fact expired and I would now have to pay for the service myself. This is unacceptable. I planned my schedule around your team's assurance. Not only was I misled by your staff, but I was also left without my vehicle the entire day, relying on Uber at my own cost, all based on your team's error. I am now expected to pay for a service that your team had confirmed would be covered, which I find extremely unfair and unprofessional. This situation shows a serious lack of communication, internal accountability, and customer care. Your staff provided false information, and now your company refuses to take responsibility for it. This experience has left me feeling disrespected and disappointed in the Opel brand and William Hunt Fourways in particular. Even after I spoke to the service manager, he did not do anything about it.
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