Willow Creek Olive Products
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Willow Creek Olive Products has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Willow Creek Olive Products across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Today I tried calling Willow Creek with a urgent question. Multiple calls were made with someone picking up the phone and not saying anything???? After a long while it's hello, hello, hello as if they cannot hear me??? I sent a message to their facebook page, waiting the whole day for someone to get back to me, only when I sent through a complaint after 6pm they were suddenly willing to help.I will definitely never be ordering from them again. Their service is appalling.
1 reviews | Active since Jan 2020
Today I tried calling Willow Creek with a urgent question. Multiple calls were made with someone picking up the phone and not saying anything???? After a long while it's hello, hello, hello as if they cannot hear me??? I sent a message to their facebook page, waiting the whole day for someone to get back to me, only when I sent through a complaint after 6pm they were suddenly willing to help.I will definitely never be ordering from them again. Their service is appalling.
1 reviews | Active since Jan 2020
i ordered 3 liter evoo and 500ml balsamic vinegar. when the order arrived the balsamic vinegar was missing. i immediately sent an email. one week later i still haven‘t received my balsamic vinegar !
1 reviews | Active since Jan 2020
The order process was frustrating on the online store as the payment methods are limited and then didn't want to work. They don't do well responding to emails AT ALL. After finally managing to place the order it has been a week and still the order shows "processing" Sent another email which was read (as I get the read receipt) but still no response. Who takes a week to deliver these days? Very much want to say that they have no service level at all....
1 reviews | Active since Jan 2020
The order process was frustrating on the online store as the payment methods are limited and then didn't want to work. They don't do well responding to emails AT ALL. After finally managing to place the order it has been a week and still the order shows "processing" Sent another email which was read (as I get the read receipt) but still no response. Who takes a week to deliver these days? Very much want to say that they have no service level at all....
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