WC
Wayne C
Active since Mar 2017
61
Reviews
0
Industries
Reviews
61 reviews2 months ago
Appalling Service
We had bought 6 drums of Weber Sky Blue paint from Chaimberlains Centurion in Oct 2024 and had redone our pool exactly to the specifications of the instructions. Now the paint is coming off in a powder form??? We had visted your branch on Monday and had spoken to the paint department manager who then contacted Weber paint. The manager had taken all my details and assured me that someone will contact me and come and have a look. I also spoke to your chat lady on your website today who had forwarded the enquiry to management, but still no response. We cannot use the pool and it is just getting worse by the day. Your lack of service is appalling.
0 replies
4 months ago
Bad service
Today I tried calling Willow Creek with a urgent question. Multiple calls were made with someone picking up the phone and not saying anything???? After a long while it's hello, hello, hello as if they cannot hear me??? I sent a message to their facebook page, waiting the whole day for someone to get back to me, only when I sent through a complaint after 6pm they were suddenly willing to help.I will definitely never be ordering from them again. Their service is appalling.
0 replies
7 months ago
Awesome animal friendly guests house
Definitely by far one of the best guests houses I have stayed in. If you are looking for a wonderful place to relax while having your furry friends with you, this is the place to be. Amazing management and great staff make this place exceptionally good. Thank you Joe and staff for a great get away
0 replies
8 months ago
Bad service
How is it that once you have ordered something online you don't hear anything from these people regarding your order. I cannot get through to their number and have sent emails to find out when my order will be delivered. Where is your customer service, (if you have any!)
0 replies
8 months ago
Bad service....if any
Fastway Couriers are really starting to suck after giving much better service than Buffalo Couriers. They are not updating their website and are really slack in delivery? What went wrong? My package from Temu took 2 days from Jhb depo to Pta 04/08/2025 to 06/08/2025. Yesterday 06/08/25 I received a message that my parcel was on the way. Today another message dated yesterday that the package is on route???????? Where is my parcel??????????
53 replies
9 months ago
Horrible service
Fastway Couriers used to be at the top when delivering goods, but lately their service pathetic. I had ordered something from Temu 2 weeks back and the last update after paying tax and duty was on 13 Jul stating that the flight departed....I tried for two days now trying to connect with someone via chat as their phone number keeps using all of my airtime!!! i finaly seemd to get hold of an agent who joined the conversation, but before I could ask anything the chat was closed?????? Thank you! Here is what I managed to find. Tracking no: LR0000810949 Last Scanned: 2025-07-13 10:21:05 Depot Location: Johannesburg Status: Payment has been received for your customs invoice. Have questions? Reply with CHAT to chat to Customer Service. Reply MENU to go back Me 15:18 CHAT Self Service 15:18 🚚 Thank you, please may we have your name? Me 15:18 Wayne Self Service 15:18 🚚 Thank you, the next available agent will be with you shortly. Zwiafana has joined Me 15:53 Hi Zwiafana 15:55 Good day, Kindly be advised that the payment has reflected, you should receive your parcel within 3-7 days. This conversation has ended Where is my package????? Why has the updates not been updated????? Why is it taking so long???? WHY IS YOUR CLIENT SERVICES SO DAMN RUDE! If you cannot handle the workload, pass it on to a company that can. I will be taking this matter to social media and wherever I can.
0 replies
9 months ago
Horrible service if any
I had order 2 2600 mAh Power Bank for R270 on 3 Jul and got a message that would be delivered on 10 Jul. On the 10th I enquired via their support, as to where the order was and only received a ref #13GAH with no explanation whatsoever. I then emailed them again the day after and asked to please give an explanation only to get the same response ????? Finally late in the afternoon they sent an email: We’re happy to assist and would like to assure you that we’ll contact you as soon as we receive feedback regarding your query. If you have any further questions in the meantime, please feel free to reach out. Kind Regards, Makro Team A Division of MASSMART Holdings limited Tell: 0860 600 999/ +27 (011) 797 0000 Webchat: 0860-300-999 The Makro Team, Again O emailed them yesterday to find out what is taking so long. This morning I received an sms stating that the order was cancelled and a a refund has been issued....without any explanation?????????? I now check my order and it states OUT OF STOCK? Could you not have told me this on the first place. Your service is appalling and disgusting. Of you are out of stock, update your site so it doesn't reflect on the search engine as stock available!!!? This would have saved me a lot of time and effort and I would gladly have purchased somewhere else. Rest assured that this will be the last time I ever buy something from Makro!
53 replies
12 months ago
Great service
Oursurance pet insurance is by far the best. Thank you Outsurance and Jasmin for taking good care of our Hunter. Your efficiency and kindness is much appreciated.
58 replies
12 months ago
Non/bad communication
I am disappointed at the latest lot that that was placed on Hillcrest branch Auction. When I had been there about weeks ago I was advised that my antique products would be placed on the next auction, However only one is on the lot??? The other issue is the communication. When I had brought my first lot aniques, I was told to email through my photos of all I have to auction off. I had explained on an email afterwards, that I have too much and I cannot send the message as it is too large. I asked to bring my antiques and then they could choose what would be auctioned off, but no reply. Even the phone number keeps going to voicemail. Reading the other reviews I am having second thoughts whether this was a good idea??? Where are the other antique programmes/booklets/magazines I had brought in on my original visit to your branch??
58 replies
14 months ago
Bad/Non existent Service
After contacting Standard Bank ***** Department 20 Dec last year to open a case of *****, I am still awaiting payment that was promised to be within 15 days of the email dated 10 January. Email after email has been sent to find out what had happened to the money owed to me and they blatantly ignore my messages. Even Standard Bank Facebook messages keep telling me the same over and over that they have escalated it to ***** management and are currently looking into the matter?????? Promise of feedback is given and none received. These people clearly do not care about their clients and their client service (if any) is atrocious. Where are their management?????? I have requested over and over that i would like to speak to a manager, but they clearly do not exist!!! Seems like *********** people are working with our money and they could not care less about any of their customers! See attached complaints... Standard Bank’s reply 23 Jan 2025 at 10:19 Good day, The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible . We appreciate your patience. Kindest regards Standard Bank Hello Peter Team *********** Wayne C’s reply 10 Feb 2025 at 06:41 I had received an email dated 20 Jan 2025 from your faud department stating that this was not the banks fault and that ABSA has managed to recover only R390 ???? from the other persons account and that it will be paid into my account within 15 days of the email. Well it had now been more than 15 days and yet again your slack service is proof that your bank has the worst client service. Nothing has been paid into my account as yet??????? Where are the people managing the so called customer service agents handling our cases??????? This will also be forwarded to FSCA and banking Ombudsman of SA! Wayne C’s reply 13 Feb 2025 at 17:16 It has now been 18 days and still no payment nor update or acknowledgement from ***** department?????? I would like to speak to a manager in *****!
371 replies
Review Distribution
5 Star
3 (4.918032786885246%)
4 Star
4 (6.557377049180328%)
3 Star
1 (1.639344262295082%)
2 Star
0 (0%)
1 Star
53 (86.88524590163935%)