Based on recent customer reviews, Willowbrook Riser Recliners delivers an outstanding customer experience centred on friendly, professional service from its delivery and installation teams. Customers consistently praise named staff members for their product knowledge, patience, and courteous demeanour. The business scores exceptionally on Customer Service & Staff Quality (4.7). However, most other industry themes lack sufficient review data, limiting the breadth of this assessment.
Top Strengths:
- •Customer Service & Staff Quality: Delivery and installation teams are consistently described as friendly, professional, knowledgeable, and patient. Named staff such as Dylan, Morne, Robin N, Robin A, Wilfred, and Randel receive repeated praise for clear demonstrations and excellent conduct.
Replied to 20% of negative reviews
Typically takes less than 55 min to reply
TrustIndex
0.0
Score
Ranking
#133
in Health & Medical
Avg Reply
0.6
Hours
NPS Score
70
Recommended: Very Likely
Replied to 20% of negative reviews
Typically takes less than 55 min to reply
May '25 - Apr '26
Recent reviews (97)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
Fantastic service by...
Fantastic service by two very able young men who knew their product very well, Well done!
1 reviews | Active since Jan 2020
Fantastic service by...
Fantastic service by two very able young men who knew their product very well, Well done!
1 reviews | Active since Jan 2020
Excellent very happy...
Excellent very happy with service and would recommend you company
1 reviews | Active since Jan 2020
Excellent very happy...
Excellent very happy with service and would recommend you company

