WG
Willowton Group
Unclaimed Business
WG
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Willowton Group
Willowton Group has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Willowton Group across 16 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFE
Francis E
1 reviews | Active since Jan 2020
6 Dec 2025, 09:55
Willowton candles under the name Britelite
I am writing to report a serious issue concerning the quality and safety of willowton candles under the name Britelite Detailed Quality Issues: The primary issue is the extremely short burn time and rapid wax consumption. These candles burn out in a matter of minutes, leaving a significant amount of wax dripping and pooling over the candle and the holder. Given that I use these candles for specific, brief periods to initiate my prayer time—and not as a continuous light source—this premature burnout and excessive waste are highly unsatisfactory and represent poor value, especially considering the product's price point. Significant Safety Concerns: The speed at which the candles melt and destabilize due to rapid burning poses a severe fire hazard. When a candle melts this quickly, the risk of ignition is substantially increased, particularly when candle holders are not used, or if the wax drips onto flammable surfaces. I am concerned that this low quality control could directly contribute to accidental fires in environments where safety precautions are difficult to maintain. Request for Action: I urge the Willowton Quality Control team to investigate this matter immediately. I request that your team actively burn one of the candles from your current batch to observe its performance, focusing on the burn rate and wax runoff. I have photographs documenting the poor quality and excessive dripping which I am prepared to submit as evidence upon request. I look forward to your prompt investigation and a commitment to resolving this critical product safety and quality
Helpful (0)
|Replies (0)FE
Francis E
1 reviews | Active since Jan 2020
6 Dec 2025, 09:55
Willowton candles under the name Britelite
I am writing to report a serious issue concerning the quality and safety of willowton candles under the name Britelite Detailed Quality Issues: The primary issue is the extremely short burn time and rapid wax consumption. These candles burn out in a matter of minutes, leaving a significant amount of wax dripping and pooling over the candle and the holder. Given that I use these candles for specific, brief periods to initiate my prayer time—and not as a continuous light source—this premature burnout and excessive waste are highly unsatisfactory and represent poor value, especially considering the product's price point. Significant Safety Concerns: The speed at which the candles melt and destabilize due to rapid burning poses a severe fire hazard. When a candle melts this quickly, the risk of ignition is substantially increased, particularly when candle holders are not used, or if the wax drips onto flammable surfaces. I am concerned that this low quality control could directly contribute to accidental fires in environments where safety precautions are difficult to maintain. Request for Action: I urge the Willowton Quality Control team to investigate this matter immediately. I request that your team actively burn one of the candles from your current batch to observe its performance, focusing on the burn rate and wax runoff. I have photographs documenting the poor quality and excessive dripping which I am prepared to submit as evidence upon request. I look forward to your prompt investigation and a commitment to resolving this critical product safety and quality
0
Replies (0)SP
S P
1 reviews | Active since Jan 2020
8 May 2025, 06:22
Hair found on D'lite margarine
I purchased a block of d'lite margarine and when I opened the wrapper to use it there was a strand of hair on the top.i was really disgusted .I contacted the company to complain about it.i was asked to email the pics n my receipt to them.the lady asked which brand of margarines I used n she asked about the varies ones they manufacture.she said that she will send someone to.collect it.
Helpful (0)
|Replies (0)SP
S P
1 reviews | Active since Jan 2020
8 May 2025, 06:22
Hair found on D'lite margarine
I purchased a block of d'lite margarine and when I opened the wrapper to use it there was a strand of hair on the top.i was really disgusted .I contacted the company to complain about it.i was asked to email the pics n my receipt to them.the lady asked which brand of margarines I used n she asked about the varies ones they manufacture.she said that she will send someone to.collect it.
0
Replies (0)HR
Hendrina R
1 reviews | Active since Jan 2020
30 Dec 2023, 09:21
Woodens**** margarine
On 13th dec i bought woodens**** margarine ,, the one packet was fine but the other was a pot of oil.. I contact wooden s**** via messenger. The boss phone me back Told me they wil sent a hamper for my lost but stil nothing and now they ignore me
Helpful (0)
|Replies (0)HR
Hendrina R
1 reviews | Active since Jan 2020
30 Dec 2023, 09:21
Woodens**** margarine
On 13th dec i bought woodens**** margarine ,, the one packet was fine but the other was a pot of oil.. I contact wooden s**** via messenger. The boss phone me back Told me they wil sent a hamper for my lost but stil nothing and now they ignore me
0
Replies (0)CG
Christopher G
1 reviews | Active since Jan 2020
25 Aug 2022, 07:33
Racism
Had the pleasure of dealing with a gentleman by the name of Yusuf, when my security requested him to adhere to biosecurity protocol .He said it was a waste of time and I asked him to leave . He then called me a "typical Indian" and sped off. Racism will not be tolerated .
Helpful (0)
|Replies (0)CG
Christopher G
1 reviews | Active since Jan 2020
25 Aug 2022, 07:33
Racism
Had the pleasure of dealing with a gentleman by the name of Yusuf, when my security requested him to adhere to biosecurity protocol .He said it was a waste of time and I asked him to leave . He then called me a "typical Indian" and sped off. Racism will not be tolerated .
0
Replies (0)aV
BR
Bonolo R
1 reviews | Active since Jan 2020
2 Oct 2021, 16:23
Rice with both live and worms
We had to bin the all some rice as it was full of worms, I believe the other packs have to return them because clearly we'll eat worms, both live and dried worms. I've worked at the retail before, anything that expires in a month or too that is food should be removed from the shelves, fine I can blame President Hyper Krugersdorp for but question is when were these products delivered at this retail store because we've never bought any all some rice that expires in 6 months or in a year, it's always in a month or too. I'll also write this for President Hyper Krugersdorp too
Helpful (0)
|Replies (0)BR
Bonolo R
1 reviews | Active since Jan 2020
2 Oct 2021, 16:23
Rice with both live and worms
We had to bin the all some rice as it was full of worms, I believe the other packs have to return them because clearly we'll eat worms, both live and dried worms. I've worked at the retail before, anything that expires in a month or too that is food should be removed from the shelves, fine I can blame President Hyper Krugersdorp for but question is when were these products delivered at this retail store because we've never bought any all some rice that expires in 6 months or in a year, it's always in a month or too. I'll also write this for President Hyper Krugersdorp too
0
Replies (0)sC
A
Anonymous
1 reviews | Active since Jan 2020
13 Oct 2019, 19:20
Sunshine D for 'DON'T' use it
While everybody else was cutting down on the quality of their margarine by presenting 70% spreads as margarine, Sunshine D, was one of the few brands that didn't give into the trend. Then new packaging was introduced. But in actual fact, it's a new product, a spread; not the margarine I came to love and never switched from. While the packaging still says it's suitable for 'Melting, Sauces, Spread, Baking, Sautéing' I definitely do not agree! The product has changed. I could previously add the margarine to my oats but not now! It's absolutely horrible, to say the least. If I wanted a Lite spread, I most certainly would've bought it. The texture is different, the colour different, looks horrible in oats and when used for frying too...and they thought we wouldn't notice. I've been loyal to this brand since I was a kid but now I will be looking at another margarine brand. Don't try to mislead the consumer. We'll always be able to tell the difference.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
13 Oct 2019, 19:20
Sunshine D for 'DON'T' use it
While everybody else was cutting down on the quality of their margarine by presenting 70% spreads as margarine, Sunshine D, was one of the few brands that didn't give into the trend. Then new packaging was introduced. But in actual fact, it's a new product, a spread; not the margarine I came to love and never switched from. While the packaging still says it's suitable for 'Melting, Sauces, Spread, Baking, Sautéing' I definitely do not agree! The product has changed. I could previously add the margarine to my oats but not now! It's absolutely horrible, to say the least. If I wanted a Lite spread, I most certainly would've bought it. The texture is different, the colour different, looks horrible in oats and when used for frying too...and they thought we wouldn't notice. I've been loyal to this brand since I was a kid but now I will be looking at another margarine brand. Don't try to mislead the consumer. We'll always be able to tell the difference.
0
Replies (0)