FE
Francis E
Active since Jan 2024
16
Reviews
0
Industries
Reviews
16 reviews2 months ago
Tekkie Town a no go zone - Misleading
Tekkie Town's communication is appalling. I returned a tekkie online on the 12th if December 2025. After a lengthy delay, I received my returned notification and an email stating my refund would be processed within 5-10 days. Waiting 15 days, I called and was met with abruptness and an unrealistic 4-week refund timeline. Unacceptable. Do not shop at Tekkie Town online - you'll be asking for trouble.
0 replies
3 months ago
Fibre Service providers cancellation fees
I'm fuming 😡. So, I find a better deal with Vodacom for 150/150mbps at R849, and I'm thinking, sweet, I'll cancel Web Africa and save some cash. But nope, Web Africa hits me with a R999 cancellation fee 🤯. And guess what? This wasn't disclosed when I signed up in 2019 or there after when it was implemented. Now, I'm stuck paying my monthly fee PLUS this ridiculous cancellation fee to get out of the contract. It's highway *******! 🚨 Web Africa is making a killing off loyal customers. As a consumer, I think we have the right to switch providers if we're not getting a good deal. Anyone else dealing with this nonsense? 😤
0 replies
3 months ago
Happy after all with MTN
MTN, this is frustrating 😒. I tried cancelling my 12-month contract on 31 Dec 2025, but was told to come back in the new year. I went to MTN N1 City on 02 Jan 2026, and again was given the runaround about penalties and coming back in the 2nd week of Jan. Then I get a bill for R458 debiting on 25 Jan 😡. I went back to N1 City today and Jamie sorted it out ASAP 👏. Big shoutout to Jamie for being awesome and fixing the mess 💯. Not impressed with the initial service, but Jamie made it right 😊.
0 replies
4 months ago
Willowton candles under the name Britelite
I am writing to report a serious issue concerning the quality and safety of willowton candles under the name Britelite Detailed Quality Issues: The primary issue is the extremely short burn time and rapid wax consumption. These candles burn out in a matter of minutes, leaving a significant amount of wax dripping and pooling over the candle and the holder. Given that I use these candles for specific, brief periods to initiate my prayer time—and not as a continuous light source—this premature burnout and excessive waste are highly unsatisfactory and represent poor value, especially considering the product's price point. Significant Safety Concerns: The speed at which the candles melt and destabilize due to rapid burning poses a severe fire hazard. When a candle melts this quickly, the risk of ignition is substantially increased, particularly when candle holders are not used, or if the wax drips onto flammable surfaces. I am concerned that this low quality control could directly contribute to accidental fires in environments where safety precautions are difficult to maintain. Request for Action: I urge the Willowton Quality Control team to investigate this matter immediately. I request that your team actively burn one of the candles from your current batch to observe its performance, focusing on the burn rate and wax runoff. I have photographs documenting the poor quality and excessive dripping which I am prepared to submit as evidence upon request. I look forward to your prompt investigation and a commitment to resolving this critical product safety and quality
0 replies
6 months ago
Unsatisfied Wimpy Patron
We arrived at 6 o'clock as a party of 4 and were told we could sit anywhere since the restaurant was empty, unlike other busy eateries nearby. However, the table we chose was dirty, and although the lady who followed us cleaned it after I pointed it out, she seemed visibly unhappy about it. The waiter was friendly and got our orders right, but that's where the positives ended. I ordered the ribs special for R139, expecting 6 bones as advertised, but only got 4. The presentation was also poor, with sauce smudges on the plate. Unfortunately, the meal was a letdown, and the unfriendly receptionist/waitress encounter when leaving didn't help. It's clear that staff attitude can make or break a business, which might explain why the nearby Wimpy at Pick n Pay closed.
0 replies
7 months ago
Shocked hospital bill
I had a largely positive experience at the hospital on September 20, 2025, with friendly staff from the entrance to the doctor and X-ray department. However, one sister harsh behavior stood out, as she abruptly asked us to leave the ward so the cleaner could make the bed, despite the adjacent bed being empty. While the service was excellent, the shocking part was the cost – a R1,000+ fee just for stepping into the facility, plus additional charges for the doctor (R842) and X-rays which came to almost the amount. If you're considering visiting this hospital, be prepared for a substantial bill, this is excluding prescription costs at the pharmacy.
0 replies
8 months ago
Great seaside restaurant
What a lovely Restaurant. Good food great vibe and a fantastic view. You hot the ocean inferno of you and on your left Table mountain. Monday night is burger night. This place is a jewel. The waiters are friendly, and always have a smile. No regrets for all the time we went there. Happy hour between 3 and 6.
0 replies
8 months ago
Kamo the consultant I dealt with was the sweetest most professional agent I encountered in a long time
Kamo the consultant I dealt with was the sweetest most professional agent I encountered in a long time. I signed up but when I tried canceling with my current insurer they offered me a better deal. I then tried canceling with Outsurance and I had the battle of my life. I'm an adult and when I make a decision please respect it. My current insurer's offer wasn't as good as Outsurance but dealing with a new insurer was like better the devil you know. At the end of the cancellation call at the Retention department left me frustrated 😠😡 and angry. I never want to hear from Outsurance again. A lesson to the Retention department: Learn to read your client.✨️
53 replies
10 months ago
Mugg n Bean focusing on going home than serving clients
I recently visited Mug n Bean with a party of 5 at 17:15. Our waiter, who was a black gentleman, informed us they closed at 6 pm, so we limited our order to coffee, despite wanting ****ins and cake. Before our waiter even arrived, a staff member began mopping around us, seemingly irritated that we had arrived "late". Her demeanor made us feel unwelcome. Meanwhile, the shop was still half full. Notably, a black woman arrived later, around 17:40, and was allowed to order coffee and scones without issue. It seemed inconsistent that we, a group of coloured individuals, were restricted due to the closing time while another customer was served closer to 6 pm. The staff's eagerness to start cleaning while customers were still present gave the impression they were more focused on finishing their tasks than serving us. If the shop closes at 6 pm, customers should be served until then. Consider adjusting your stated hours or ensuring staff prioritize customer service. As loyal customers, this experience may deter us from returning.
0 replies
14 months ago
Service Provider
I'm extremely disappointed with the service I received from WebAfrica. Despite my timely monthly payments, their system failed to process the payments correctly, resulting in duplicate debits. This error caused unnecessary stress and inconvenience. WebAfrica's failure to maintain their system and prevent errors is unacceptable. As a customer, I expect a certain level of service and accountability. Unfortunately, WebAfrica fell short of these expectations. I hope that WebAfrica takes steps to address these issues and prevent similar problems in the future. Until then, I would caution others to be aware of these potential issues when considering their services.
0 replies
Review Distribution
5 Star
2 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (18.75%)
1 Star
11 (68.75%)