WindSurf - Non- existing Support

I am using WindSurf for development of critical systems. My work was stopped by a notice that I need to add more funds, which I did. I actually took out 2 Pro subscriptions and in addition to that bought extra tokens. But the notice of insufficent funds did not disappear and I could not contunue my work. I sent several emails form 2 email addresses where i reported my problem but now after 3 days I still have has no response on any of my emails. So they do not care of you can do your critical work or not. They just ignored all mmy emails asking for a solution.