Pathetic Service

Our Network Boosters got struck by lighting and the insurance was delayed with the claim. I asked The one sales lady to please come and do a damage report and quote on the damaged units. She said they need to quote on the call out fee to come see the units which we had no problem. They kept promising us to call back but never did. The insurance even wanted to cancel the whole claim because they were taking so long. Then they send a ridiculous high quote for a new installation when I told them it's only the unit that was blown. This was the worst service I received this year. It was my first time to use them and unfortunately the last time. A week later after I spoke to Winstel I am still waiting for the lady to call me with the call out fee . This is over a month since I started the process waiting for them to come out to for a damage report and quote on the damaged units