Wispeco - bunch of incompitents

I contacted wispeco to obtain some aluminium sections for a prototype project where I was shunted from pillar to post and eventually told that I have to phone a stockist of theirs in wadeville as they don't sell to public (when I last looked, I was a registered business). I phoned heir stockist who informed me they don't carry the section I need. I phoned wispeco back and they as me for the section number and afterwards told me its a non standard section which they don't stock, however, their catalogue lists it under (standard Profiles). The bottom line is that they are totally incompetent. I ended up getting the "unusual" sized tubing from Builders warehouse who had plenty of stock.