W
Wizzit
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Wizzit
Wizzit has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Wizzit across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRR
Ryno R
1 reviews | Active since Jan 2020
31 Aug 2025, 20:54
Wizzit bank a devision of Access Bank
They blocked my account trying to force me to open a business account which I don't want or need. No feed back on requesting the closure of my account. All my KYC documents are up to date with them
Helpful (0)
|Replies (0)RR
Ryno R
1 reviews | Active since Jan 2020
31 Aug 2025, 20:54
Wizzit bank a devision of Access Bank
They blocked my account trying to force me to open a business account which I don't want or need. No feed back on requesting the closure of my account. All my KYC documents are up to date with them
0
Replies (0)RJvR
Roelien Jansen van Rensburg
1 reviews | Active since Jan 2020
31 Dec 2015, 11:55
Incompetant
So when I need to pay bills,I found out my account has been closed/frozen, due to Wizzit bank had an update and lost my copy of my ID.They did not inform or contact me in any way and just closed my bank account. The agent(tshepo or something) told me I need to re-send it again before they will open my account again.Now my mom is sick with cancer needed to go to hospital and I can not access my account due to their error!!! I spoke to the manager Sharon(I know she isn't a manager due to I spoke to her few days ago to get a bank statement) and said she can understand I'm upset and need my ID to be re-send.I'm at hospital worried about my mom now I need to speed home and put my life in danger to re-send my ID. My mom could have died!!! Their mistake almost cost lifes, how bad service is that!!! I asked that the head managers contact me on the 31/12/2015 at 13:00 to sort this out, I did not receive a call after Sharon promised me they will phone me.I phoned and spoke to and agent that adv he is not obliged to give his name to me. I also asked to change my number 5 times, and I did send in all the documents and guess what it is still not done every time a different excuse.
Helpful (0)
|Replies (0)RJvR
Roelien Jansen van Rensburg
1 reviews | Active since Jan 2020
31 Dec 2015, 11:55
Incompetant
So when I need to pay bills,I found out my account has been closed/frozen, due to Wizzit bank had an update and lost my copy of my ID.They did not inform or contact me in any way and just closed my bank account. The agent(tshepo or something) told me I need to re-send it again before they will open my account again.Now my mom is sick with cancer needed to go to hospital and I can not access my account due to their error!!! I spoke to the manager Sharon(I know she isn't a manager due to I spoke to her few days ago to get a bank statement) and said she can understand I'm upset and need my ID to be re-send.I'm at hospital worried about my mom now I need to speed home and put my life in danger to re-send my ID. My mom could have died!!! Their mistake almost cost lifes, how bad service is that!!! I asked that the head managers contact me on the 31/12/2015 at 13:00 to sort this out, I did not receive a call after Sharon promised me they will phone me.I phoned and spoke to and agent that adv he is not obliged to give his name to me. I also asked to change my number 5 times, and I did send in all the documents and guess what it is still not done every time a different excuse.
0
Replies (0)JS
Johan S
1 reviews | Active since Jan 2020
28 Nov 2015, 06:48
Data not received
I tried this morining to buy data from wizzit account via wizzit app. They took the money from my account but didn't received my data on my phone. They say they are waiting for there IT guy. And it not the FIRST time it happend. I've been banking with them now about 7 or 8 years. Not happy with the service.
Helpful (0)
|Replies (0)JS
Johan S
1 reviews | Active since Jan 2020
28 Nov 2015, 06:48
Data not received
I tried this morining to buy data from wizzit account via wizzit app. They took the money from my account but didn't received my data on my phone. They say they are waiting for there IT guy. And it not the FIRST time it happend. I've been banking with them now about 7 or 8 years. Not happy with the service.
0
Replies (0)DC
David C
1 reviews | Active since Jan 2020
12 Mar 2015, 06:35
Funds Paid into Dormant Account
My sister deposited R1000 into a dormant account of mine. I have been told by a very disagreeable call centre consultant the money could not be paid back to my sister's Standard Bank account and that I would have to open another account with Wizzit with all the inconvenience of FICA etc and have it transferred to the new account - surely this would need more admin than just returning it to the account it came from. A similar thing happened to me with FNB and they just reversed the money back to the account that it had come from. Surely it cannot be right that another account has to be opened in order to get these funds back?
Helpful (0)
|Replies (0)DC
David C
1 reviews | Active since Jan 2020
12 Mar 2015, 06:35
Funds Paid into Dormant Account
My sister deposited R1000 into a dormant account of mine. I have been told by a very disagreeable call centre consultant the money could not be paid back to my sister's Standard Bank account and that I would have to open another account with Wizzit with all the inconvenience of FICA etc and have it transferred to the new account - surely this would need more admin than just returning it to the account it came from. A similar thing happened to me with FNB and they just reversed the money back to the account that it had come from. Surely it cannot be right that another account has to be opened in order to get these funds back?
0
Replies (0)