Shocking service from wolf garden

I purchased a wolf edge trimmer on a black friday deal in November from picknpay hyper. I used it no more than 7 times and it stopped working,I took it back to picknpay to have it repaired as it was still under warranty. I got a call from customer care from picknpay telling that wolf will only repair it at a cost which is higher than I even bought it at. This is shocking from wolf,do they expect me to wrap their wolf trimmer in cotton wool and use it? Shocking service from wolf