No refund

<p>I purchased wool and knitting needles. I could not use the knitting needles as they seemed to be coated with something that prevented the wool from sliding easily on the needles. As I can only get to this store on a Saturday I purchased other needles from a store closer to my work and I could happily proceed with my project. I went back to Wolmart Afrika on 29 October and was told that they do not give refunds. My slip states no refunds for wool because of dye lot changes - fair enough but no mention of no refunds at all. The assistant was rude and dismissive and had the gall to say that I was aggressive. Untrue. She didn't like the fact that I questioned the no refund. Eventually, after much time had passed, she said I could have a credit note. A very unpleasant experience.</p>