Dischem Wonderpark extremely poor service

Extremely poor service. Prescription sent from Doctors are not uploaded on system. My dad requires urgent Cronic medication but the prescription was never uploaded. Also my father in law battles every month to receive his chronic medication. Sometimes he is short supplied and promised to be delivered but they never deliver. My father in law have a speech impediment due to a stoke and struggles to talk. Because of poor service from Dischem he must go in and try to resolve the problem. This is totally unacceptable service.