Woolworths no longer selling quality

I am a loyal customer at your store and buy confidently so thinking I am buying quality. I recntly bought shoes at you Queenstown Nonesi mall store shoes that i wear to work. I travel by transport to work and from work. This is the state of the shoes in two weeks of wearing them. I work at an offside lodge and town is far from me. I am making your store aware i will be returning the shoes for a full refund, but I might be late due to the struggle of getting to the nearest store as I have mentioned. I have attached a slip and the fault in the shoe. This is dissapointing i must say. You can contact me on ‪084 318 2056‬. I go to the store in Greenacres and i tell thrm i do not want to get a gift card and i do not trust to buy another pair and it does the same thing. I am told i cannot get cash because they were bought on account and the account is not mine. I needed shoes for work, my aunt is in a different town as me. The manager Jill told me that and left me there. I am done with buying at woolworths and i will advise anyone to keep their receipts because things like this happen. Now I must spend money which i do not have.