1 reviews | Active since Member
Unfortunately not a good experience. A year has passed since the start of a 3 week project. Not one payment has been missed on our side. To date there remains the following issues:
Fitted custom kitchen cupboards has what appears to be second hand materials and scratches. Draws and cupboards that do not close. - This fault has been acknowledged by the company, but not remedied Quartz counter tops that do not fit and are the incorrect size - This fault has been acknowledged by the company, but not remedied Fitted door that cracked after a few months - This fault has been acknowledged by the company and they promised to replace it but have not. Tiles that are not laid properly and grout that is crumbling. Bathroom that has been redone 3 times and is still not right. Electrical issues that have not been addressed even though COC was issued. Rhinolited roof that is cracking. Paving that was laid but is now covered in algae making it slippery. Damaged paving in front and back of unit. Sliding door that was damaged and not repaired. they sent an Independent Auditor who basically agreed that the faults were there on most of the issues, but to date a copy of that report has not been made available to us for some reason despite us requesting it from the Independent Auditor. Overall a very bad experience.