WP civil contractors lack skills and an honourable work ethic

If there was a zero star rating that is what this company should be awarded. The only positive is that they are on time but that’s it. They came to fit a drain system into some outdoor paving. The quote stated a certain amount for materials and then labours costs. The labour costs were low but that's because they up the material costs. I was told a wide metal drain system would be fitted what I got was a narrow plastic drain fitted. I did a costing of the materials against builder’s warehouse prices and the cost of materials used was just over half the price quoted. So they bought the cheaper drains so they could keep the difference. I find this manner of quoting dishonest. The job was done very poorly - it is actually a disgrace. In addition to this they broke underground electrical wires. When i phoned to explain, in a respectful manner, what they had done was unsatisfactory and that now i would have to pay for an electrician to fix underground cable. I was cut off and they did not answer subsequent calls from me. Their invoice says there is a 4 year guarantee on work done. But clearly there is no guarantee. My advice is stay away - they do come in cheaper than other contractors but you land up having to pay more to have their poor workmanship sorted out.