Wrench Monkey Garage
1|4 reviews
EW
Eddie W
1 reviews | Active since Member
04 May 2022, 05:32
Wrench Monkey is trying to make a monkey of me
I have been ripped off by Wrench Monkey in Celie Road, Retreat. Despite my complaint to them I believe they have not rectify the situation satisfactory. My complaints are: 1. WM did not quote me before they started the repair despite offering to do so when I dropped off my bike. The bill of R4183.13 was more than the bike was worth. 2. WM failed to solve the main problem that the bike was losing power when one accelerates. 3. WM charged me R595 excluding VAT to weld the exhaust. The exhaust started leaking again after having travelled less then 30Km. When I took it back they rewelded it but said they cannot guarantee that it will not leak again. Surely if you cannot fix something you should be prepared to reverse the charge. Why should I pay over R595 for a job that only lasts 5 minutes.
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Replies (222)Wrench Monkey Garage's replyOfficial
04 May 2022, 06:00Good Day Eddie,
I believe that you have the wrong establishment. We are registered company as Monkey Wrench Garage and we are trading as Crazy Monkey Garage. We only work on vehicles and not on motorcycles.
We also never worked in a str called Celie Road.
Have a blessed day.
I believe that you have the wrong establishment. We are registered company as Monkey Wrench Garage and we are trading as Crazy Monkey Garage. We only work on vehicles and not on motorcycles.
We also never worked in a str called Celie Road.
Have a blessed day.
Best regards,
Wrench Monkey Garage's reply04 May 2022, 06:00
Official
Good Day Eddie,
I believe that you have the wrong establishment. We are registered company as Monkey Wrench Garage and we are trading as Crazy Monkey Garage. We only work on vehicles and not on motorcycles.
We also never worked in a str called Celie Road.
Have a blessed day.
I believe that you have the wrong establishment. We are registered company as Monkey Wrench Garage and we are trading as Crazy Monkey Garage. We only work on vehicles and not on motorcycles.
We also never worked in a str called Celie Road.
Have a blessed day.
Best regards,
EW
Eddie W's updateReviewer Update
09 May 2022, 17:19I am sorry. I was referring to a Motor Bike Business in Retreat. I see now they are referred to as Monkey Wrench Lakeside on Hellopeter, which is there retail division. I see they have a number of bad reviews.
EW
Eddie W's update09 May 2022, 17:19
Reviewer Update
I am sorry. I was referring to a Motor Bike Business in Retreat. I see now they are referred to as Monkey Wrench Lakeside on Hellopeter, which is there retail division. I see they have a number of bad reviews.
Wrench Monkey Garage's replyOfficial
09 May 2022, 18:14Its not a problem Eddy. We all make mistakes. I haven't heard of them, but we hope that your situation is sorted out. Have an amazing day.
Greetings the Crazy Team.
Greetings the Crazy Team.
Best regards,
Wrench Monkey Garage's reply09 May 2022, 18:14
Official
Its not a problem Eddy. We all make mistakes. I haven't heard of them, but we hope that your situation is sorted out. Have an amazing day.
Greetings the Crazy Team.
Greetings the Crazy Team.
Best regards,